Feature Operations

Call Forward

Station Call Forward Categories

You can set Call Forward for the following categories of calls. Within these categories, you can use five different types of Call Forward Settings (as detailed in the next section).

Call Forward Any Call – Forwards any call, whether an internal call or incoming line call.

Call Forward - Incoming Line – Forward incoming line calls only.

Call Forward Any Call - Set for Another Station – Enables you set forwarding of all calls for another telephone within your telephone system.

Call Forward - Incoming Line Set for Another Station– Enables you to set forwarding of incoming line calls for another telephone within your telephone system.

Notes

Call Forward Any Call and Call Forward-Incoming line can be set simultaneously on a telephone. This allows incoming lines calls to be forwarded to a different destination than all of the other types of calls.

Call Forward destinations can be set to internal destinations or an outside telephone number.

You can change your forwarding destination from outside the system using the DISA feature. See your System Administrator for DISA telephone numbers and security code access.

Call Forward Settings

Call Forward All Calls – Forwards all calls immediately.

Call Forward Busy/Do Not Disturb – Forwards calls immediately when your extension is busy or in Do Not Disturb (DND) mode.

In Tone-first systems with multiple lines, Call Forward Busy forwards calls only when all line appearances are in use. In Voice-first systems, Call Forward Busy forwards all calls any time your telephone is in use.

Call Forward - No Answer – Forwards unanswered calls after a preset number of rings. The preset number of rings can be set on a per user basis.

Call Forward Busy/Do Not Disturb/No Answer – Forwards all calls when you are busy, in DND mode or when you don't answer a call within a preset number of rings.

Call Forward Cancel – Cancels the set Call Forward feature. Notice that each category of Call Forward has a different code for cancelling.

Strata CIX IP5000-series Telephone UG 10/08

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Toshiba IP5000 manual Station Call Forward Categories, Call Forward Settings