Login/Logout | Toshiba IP5000 specs

Feature Operations

Uniform Call Distribution

Login/Logout

Login and Logout is controlled by the Login key assigned to the agent phone (see Strata CIX Programming Manual, Volume 1 for details). The Log status is displayed on the Login key as shown below

•Login - Key is On Steady

•Logout - Key is Off

The Login/Logout feature is applied to the call which terminates to UCD pilot only. Therefore, the call can terminate to agent Prime or Phantom PDN directly even if the agent is in Logout state. Also, Login/Logout can be activated by an access code. The default numbering plan is shown below.

Access Code	Feature

#6061	Login - from Agent Station

#6062	Logout - from Agent Station

#6161 + DN + #	Login - Agent Station (DN) from another station

#6162 + DN + #	Logout – Agent Station (DN) from another station

where DN = the Directory number of the agent station.

80	Strata CIX IP5000-series Telephone UG 10/08

Image 98

Toshiba IP5000 manual Login/Logout

Contents

IP5000 Series Featurephone User Guide Publication Information Compliance Statement License Agreement Warranties for NON-TOSHIBA Branded Third Party Products This page is intentionally left blank Contents SoftIPT Feature Operations Iii Answering a All Call Emergency ADM/DSS Console Administrator Programming Appendix B Hardware Connections Vii Viii Introduction How to Use This Guide Arial Related Documents/Media Grand Tour Grand Tour IP5000-series telephone upgrade options include IP5000-series Telephone Overview Fixed Buttons Layouts Red LED must be on in order for button to function Dial on Programmable Feature Buttons Key Strip LCD Line LCD Display Browser Your extension number Soft Keys ›BILL DAN JOE Next Call Back Cncl Grand Tour Customising Your Telephone Volume ControlTo adjust the handset volume To adjust the LCD contrast on the Add-on Module To adjust handset Beep ToneTo adjust the LCD contrast on the backlit telephones LCD Contrast To change the LCD backlight brightness for IP5131-SDL Brightness ControlTo change the LCD back light brightness To change Backlight Settings Backlight On/Off To program LCD Keystrip Labels Keystrip LabelsRing Tones To set distinctive ringing Dial Pad and Button Beeps Speakerphone/Microphone Sensitivity Adjustment Telephone Terminology Spkr Button Making a CallHandset Hot Dialling To access the Directory Dial Directory Handsfree Answerback Answering a CallSpeaker Microphone Mic/Mute Button Switching Between Handset and SpeakerphoneOn a Call Hold Automatic Hold Consultation Hold Message Waiting Responding to a Lit Msg LED Turning On/Off MW LED on Another Extension LED Indicator Details LED SoftIPT SoftIPT Icons Tested PDAs Line Buttons Flexible ButtonsLiquid Crystal Display LCD Control Buttons Start the SoftIPT Switching a Call to Your HeadsetBasic SoftIPT Functions Making a Call Using the Directory to Call Creating a Directory Labeling Feature Buttons To change Feature Button Labels on the SoftIPT Account Code Calls Verified/Non-Verified Account Codes To dial using Forced Account Codes Forced Account Codes Voluntary Account Codes Verified/Non-Verified To dial using the Account Code buttonTo enter an Account Code using access codes To clear the registered message Advisory MessagesTo set an advisory message To cancel Automatic Busy Redial Alarm Notification ButtonWhen the Alarm Notification button displays Automatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback Background Music To enable background music on your telephone speakerTo cancel background music on your telephone speaker To change the BGM source 1~15 assigned to the BGM button Station Call ForwardSystem Call Forward Settings Station Call Forward Categories Station Call Forward Procedures To use the Call Forward button sequence Call Forward Examples Call History To view Call History Call Park Orbits To park a call Ringing, Page or Held Call Pickup Call PickupGroup Pickup To retrieve a parked call To perform Call Pickup To perform Call Transfer Immediate To transfer using the buttonCall Transfer To transfer a call directly to VM with a DSS button Call WaitingTo transfer a call directly to Voice Mail VM To view saved Caller ID information Caller IDConference Calls To conference calls To hold a conference call Adding Voice Mail to a ConferenceTo transfer conference control Supervising a Tandem Call Conference Add/Split/Join/Drop To Drop the Split party from a conference To add an Incoming call to the ConferenceTo Split from a conference To connect directly to another station’s extension Direct Inward System Access DisaDirect Station Selection Buttons Hotline To activate DND on a non-Primary extension Do Not DisturbTo activate DND on your Primary extension To deactivate DND Setting DND for Another Extension Door Locks Door Phones To answer a door phone call Emergency Monitoring Station Echo CancellationEmergency Call To call/monitor a door phone To change the Language Display Emergency RingdownLanguage Codes Responding to a Lit Msg LED Two ways to turn Off a Message LED are Method Microphone Cut-Off To turn the microphone ON/OFF To answer a Handset OCA call Off-hook Call AnnounceTo make an OCA call To answer a Speaker OCA call Do Not Disturb Override Override CallsBusy Override To use Busy Override Destination Restriction/Traveling Class Override Class of Service OverrideExecutive Override Answering a PagingPrivacy Override To make a Group To make an All Call All CallEmergency To answer an All Call Redial To set/cancel PrivacyPrivacy To use Privacy Release To use personal Speed Dial Making a Call Using Speed DialSpeed Dial Storing a System/Station Speed Dial Number Nnn = 200~999 System SD numbers Long SD Numbers Advanced Speed Dial OperationSpecial Characters Storing Personal Speed Dial Names To assign Station Speed Dial names Press . The Speed Dial name is now programmed To change the time Time and Date Setting LocalTo change the Date Voice First Signalling Tone First / Voice First SignallingTone First Signalling To change the signalling method while placing the call Tone/Pulse Dialling To change Tone Dialling Uniform Call Distribution Login/Logout ADM/DSS Console Add-on Modules ADM Buttons and LEDs Adding an ADM Keystrip Labels Calling a Station DSS ConsoleDSS Buttons Transferring to an Idle Station To transfer a call to an idle station Speed Dial Call Transfer with Camp-onCall Answering Outside Line To transfer call to a busy station Night Transfer Button PagingCall Forward Override DSS Override To override call forward with your DSS Console This page is intentionally left blank Recommended Headsets Headset and Handset Interactions Auto or Carbon Setting To change the setting from Auto to Carbon Headset Transmit Level Adjustments SLT Handset Level Adjustments To change the Carbon Setting Press 3+ 6+ 9+ Headset and Handset Operation User Programming User Programming Mode Programming Feature ButtonsProgrammable Feature Button Codes Setting/Changing a Programmable Feature Button’s Function Programmable Feature Button Codes One Touch Buttons Changing a One Touch Button Example of Special Character Usage Setting/Changing a Personal Speed Dial CodeTo Use a One Touch Button Feature Codes 100 Feature Feature Access Code Sequences 101 102 Table in Advisory Messages on page 38 . Hang up Feature Access Codes Feature Access Code Sequences 103 104 Initialising the IP Telephone 105 Telephone Setup IP Setup InstructionsTo enter the Password 106 To manually set up the Vlan ID 107 Initial Start-up 108 IP Telephone Function Settings 109 110 Setting the IP Telephone Headset Transmit VolumeViewing IP Telephone Terminal Information To reset the LCD settings to Factory defaults Reset Factory Default SettingsHandset Volume 111 112 LCD Backlight SettingLCD Backlight Brightness Control 113 Handset / Headset Side Tone Volume SettingLCD Contrast Setting 114 IP5131-SDL SettingsConfigurations 115 116 Minor items Initial value 117 ADM Debug / ADM 118 Network SettingsTo access the Network Setting screens Dhcp Server Settings 119 IP Address To change settings on the screen120 Subnet Mask Default Gateway Address121 To Change or Add Information on this screen 122Station ID Node Number CIX System/IPU Address Screen CIX System /IPU Address Mode123 Auto Login Password Port SettingAuto Login Mode For IP Mobility 124 125 Advanced Network SettingsTo access the Advanced Network Setting screens IP Address for Secondary DNS 126IP Address for Primary DNS Domain Name Server RRQ Port Number 127GRQ Port Number Application Server Address 128 3rd 4th 129 130 To change or add a new password External Administration User ID SettingExternal Administration Password Setting 131 Vlan Virtual LAN 132Dynamic Port Base Phone Vlan ID PC Port Vlan ID 133PC Port Type 134 Sound SettingsTo access the Sound Setting screens Headset Tx Control Setting Screen 135 136 Headset Tx Volume Setting ScreenHandset Rx Output Setting To Change Information on this screen Side Tone Volume Headset Tx and Rx VolumeSide Tone Mode 137 Key Repeat OFF/ON Key Repeat138 Repeat Delay Timer and Repeat Rate Timer 139 140 Other SettingLanguage Mode Setting 141 Input Timer Mode Setting ScreenInput Timer Value Setting Screen 142 Backlight Mode ScreenBacklight Timer Backlight Brightness 143 Setting Ping Send-to AddressLoop Back Test 144 Ping Start and Stop 145 ADM/DEBUG Mode ScreenFactory 146 Display/Key Test Display Mode 147 Initialise 148 Reset 149 150 ReferencesA 151 Feature Button Sequence 152 153 References 154 References 155 ACB Button Labels 156 157 Additional Messages Waiting 158 LCD User Default Can 159 160 ACD IP5000-Series Telephone Tilt Angles 161 162 Hardware Connections Connector Icons 163 Wiring 164 User Notes 165 166 Selv BIOU1A 167 EMC Compliance 168 Equipment details Strata CIX40 169 Equipment details Strata CIX670 170 171 Network Planning Information 172 Dtmf B 173 174 Index 175 176 Disa 177 LCR 178 IP5000-UG-VA Version A, October