Feature Operations
Account Code Calls
Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using Station Message Detail Report (SMDR) call detail recording option.
If the system is set for Verified Account Codes, station users must enter a specific code when entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report. This does not affect the call.
There are two ways to dial using a Voluntary Account Code:
To dial using the Account Code button
Note This will require a Programmable Feature Button to be programmed on your telephone set with the Account Code feature (#46).
1.After accessing an exchange line, press the Account Code button. LCD telephones prompt you to “ENTER ACCOUNT CODE NOW.”
2.Enter the account code digits. The LCD prompt disappears upon entry of the first account code digit. After the account code is entered, the time indicator is restored to the LCD.
3.If your station is set for Verified Account Codes, you hear a confirmation tone when the code is valid. If the code is invalid, you hear two short tones.
4.Enter the Account Code. Your conversation is not interrupted.
To enter an Account Code using access codes
Note It’s a good idea to warn the other party that you will be disconnected momentarily when you enter the access code. Once the code is entered, you will be connected again.
1. After accessing an exchange line, press . Once you press , your call is interrupted; you and the other party cannot hear each other. You will hear feature dial tone.
2.Dial #46. LCD telephones prompt you to “ENTER ACCOUNT CODE NOW.”
3.Enter the account code digits. The prompt disappears upon entry of the first account code digit. After the account code is entered, the connection is restored and the LCD shows the time.
Strata CIX | 37 |
