Feature Operations

Override Calls

Executive Override

Executive Override enables you to enter an established conversation. Your telephone can also be programmed to block Executive Override from other telephones.

To perform Executive Override

After reaching a busy station, press 3

...or, if you have an LCD telephone, use the OVRD Soft Key.

You enter a conference with the busy station and the party to whom he was talking. The called parties may hear an optional tone signal prior to your entering the conversation.

Your LCD displays EXEC OVR DENY, if the station you called denies Executive Override. If you do not have Override privileges, you will camp on.

Destination Restriction/Traveling Class Override

Enables a station user to override the Destination Restriction or Travelling Class of a particular telephone by entering a pre-determined account code.

To use Destination Restriction or Traveling Class Override

1.Press 471. Confirmation tone plays and the LCD shows “Enter OVR Code.”

2.Enter the trunk access code or LCR access code.

3.Dial the external telephone number.

Class of Service Override

By dialling a Class of Service (COS) Override code, a user can change a station’s set of privileges to one associated with the override code. When the call is terminated and another is attempted from the same station, the original COS is applied. This allows selected users to override restrictions that are placed on any telephone in the system.

To perform Class of Service Override

1.Access a Primary or Phantom DN. You hear dial tone and the LED flashes at the in-use rate.

2.Press #471. Dial tone stops. Your LCD prompts you to enter a code.

3.Enter the COS Override Code (four digits). You hear dial tone.

4.Dial a telephone number.

Note For security reasons, the override codes are only available on a selected basis. See your System Administrator.

Strata CIX IP5000-series Telephone UG 10/08

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Toshiba IP5000 manual Executive Override, Destination Restriction/Traveling Class Override, Class of Service Override