Feature Operations

Call Pickup

To perform Call Pickup

Press the buttons shown in the table below for the desired Pickup feature.

Table 7

Call Pickup Feature Codes

 

 

 

 

 

Ringing or

 

To Pick Up:

Press Ext. Button, then dial

Page Calls

 

the access sequence below:

 

 

Directed DN

 

A call ringing or held at the Extension Number.

#5#6 + Ext. No.

 

 

 

 

A call Ringing, held or parked at the Ext. No.

#5#29 + Ext. No.

 

 

 

 

 

 

Group

 

A call ringing a member of your pickup group.

#5#34

 

 

 

 

Directed Ext.

 

A call ringing on any line of this Primary Ext. No.

#5#5 + Primary Ext. No.

 

 

 

Directed Group

A call ringing an extension in this Pickup Group.

#5#32 + Group No.

 

 

 

 

Ext. No.

 

A call ringing this Ext. No. only. Other lines

#5#22 + Ext. No.

 

ringing on the same phone are unaffected.

 

 

 

 

 

 

 

Outside Calls

 

Any incoming outside line call.

#5#9

 

 

 

 

All Call, Group,

 

 

#5#36 + Page Zone No.

 

An All Call Page, Group Page and/or External

(01~08)

and/or External

Page by Page Zone or by a specific Ext. No.

#5#5 + Ext. No. of another

Page

 

 

 

phone being paged.

 

 

 

 

 

 

 

Held Calls

 

To Pick Up:

Press Ext. Button, then dial

 

the access sequence below:

 

 

 

Local Retrieve

 

A call held on this telephone.

#5#71

 

 

 

Remote Retrieve

A call held on another Primary Ext. No.

#5#72 + Primary Ext. No.

 

 

 

 

Outside Line

 

A call held on this outside line only, regardless

#5#73 + Outside Line No.

 

of the phone that placed the call on hold. Must

Retrieve

 

(001~128)

 

enter a three digit outside line no. (e.g., 007).

 

 

 

 

 

 

 

Directed Ext.

 

A call held on for this Ext. No., regardless of

#5#74 + Ext. No.

Retrieve

 

where this Ext. No. appears.

 

 

 

 

 

 

Notes

The Primary extension number is the directory number by which the telephone set is defined. Other, non-primary extension numbers may also appear on the telephone. By convention, the Primary extension number is assigned to the first button (on the bottom left-hand side) of a multi-button telephone.

If more than one call is on hold, the call on the telephone’s lowest button number is picked up.

Ringing calls are picked up over held calls as a priority.

Strata CIX IP5000-series Telephone UG 10/08

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Toshiba IP5000 manual To perform Call Pickup