Feature Operations
Call Forward
Call Forward
There are two types of Call Forwarding that you can set. One is System Call Forward (set in System Programming) which automatically directs calls to a predefined location, such as Voice Mail. See your System Administrator to determine or change your System Call Forward destination.
The other type is Station Call Forwarding. You can use Station Call Forwarding to replace your System Call Forward destination with a custom Call Forward setting made from your station.
System
System Call Forward directs calls to a destination preset by an Administrator for each telephone, commonly set to voice mail.
To turn on System Call Forward for your telephone, press #620. Confirmation tone (three short tones) and display shows “DATA PROGRAMMED.” This indicates the data is set.
To turn off System Call Forward for your telephone, press #621. Confirmation tone (three short tones) and display shows “DATA PROGRAMMED.” This indicates the data is set.
Station
Station Call Forward enables you to assign Call Forward destinations for each extension on your telephone that will override the telephone’s System Call Forward settings. Each extension can be independently setup to Station Call Forward to a unique destination. You can set a Programmable Feature Button to perform any Call Forward function - see “Programming Feature Buttons” on page 96 for more details. Call Forward must be set prior to receiving the call.
The following calls to your station can be forwarded:
•Internal calls
•Auto Attendant calls
•Outside lines that ring only your station
•Transferred internal or incoming line calls
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