Appendix A Log Descriptions

Table 286 myZyXEL.com Logs (continued)

LOG MESSAGE

DESCRIPTION

Change Anti-Virus

The device failed to change the type of anti-virus engine because the

engine type has

response from the server is missing required fields.

failed. Because of

 

lack must fields.

 

Resolve server IP has

The update has stopped because the device couldn’t resolve the

failed. Update stop.

myZyXEL.com server's FQDN to an IP address through

 

gethostbyname().

Verify server's

The device could not process an HTTPS connection because it could

certificate has

not verify the myZyXEL.com server's certificate. The update has

failed. Update stop.

stopped.

Send download request

The device’s attempt to send a download message to the update

to update server has

server failed.

failed.

 

Get server response

The device sent packets to the MyZyXEL.com server, but did not

has failed.

receive a response. The root cause may be that the connection is

 

abnormal.

Timeout for get server

zysh need to catch MyZyXEL.com agent's return code, this log will be

response.

shown when timeout.

Send update request to

The device could not send an update message to the update server.

update server has

 

failed.

 

Update has failed.

The device received an incomplete response from the update server

Because of lack must

and it caused a parsing error for the device.

fields.

 

Update server is busy

The update server was busy so the device will wait for the specified

now. File download

number of seconds and send the download request to the update

after %d seconds.

server again.

Device has latest

The device already has the latest version of the file so no update is

file. No need to

needed.

update.

 

Device has latest

The device already has the latest version of the signature file so no

signature file; no

update is needed.

need to update

 

Connect to update

The device cannot connect to the update server.

server has failed.

 

Wrong format for

The device cannot parse the response returned by the server. Maybe

packets received.

some required fields are missing.

Server setting error.

The device could not resolve the update server's FQDN to an IP

Update stop.

address through gethostbyname(). The update process stopped.

Build query message

Some information was missing in the packets that the device sent to

failed.

the server.

Starting signature

The device started an IDP signature update.

update.

 

IDP signature download

The device successfully downloaded an IDP signature file.

has succeeded.

 

IDP signature update

The device successfully downloaded and applied an IDP signature file.

has succeeded.

 

774

 

ZyWALL USG 100/200 Series User’s Guide