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Dell
360
service manual
Models Dcsm and Dcne
Models:
360
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160 pages
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Troubleshooting
Error messages
Connecting Drive Cables
Solving Problems
Diagnostic Lights
Drive Interface Connectors
Flashing the Bios From a CD
Processor Heat-Sink Assembly
Coin-Cell Battery
No sound from headphones
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Dell™ OptiPlex™ 360 Service Manual
Models DCSM and DCNE
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Contents
Models Dcsm and Dcne
March
Contents
Removing a Drive Bezel Insert Replacing a Drive Bezel Insert
Floppy Drive or Media Card Reader
Processor Heat-Sink Assembly
Mini Tower Computer Power Supply
159
Recommended Tools
Before Working on Your Computer
Before Working on Your Computer
Turning Off Your Computer
Mini Tower Computer
Inside View of Your Computer
Desktop Computer
Mini Tower Computer System Board Components
System Board Components
DIMM2
Desktop Computer System Board Components
Beep
After Working on Your Computer
Before Working on Your Computer
Mini Tower Computer Cover
Computer Cover
Removing the Mini Tower Computer Cover
Security cable slot
Replacing the Mini Tower Computer Cover
Desktop Computer Cover
Removing the Desktop Computer Cover
Computer cover
Replacing the Desktop Computer Cover
Computer Cover
Removing the Drive Bezel
Drive Bezel
Replacing the Drive Bezel
Removing a Drive Bezel Insert
Replacing a Drive Bezel Insert
PCI and PCI Express Cards
Cards
Alignment guides Card Release lever
Cards
Alignment guide Card Card-edge connector
Alignment guide Card Card-edge connector
Alignment guides
Removing a PCI or PCI Express Card From a Desktop Computer
Cards
Cards
Release lever on card retention latch
Properly seated bracket
Release lever Card retention latch
PS/2 Serial-Port Adapter
PS/2 serial adapter cable
Card retention latch
Cards
Follow the procedure in After Working on Your Computer on
Removing a PS/2 Serial-Port Adapter From a Desktop Computer
Cards
Card retention latch
Release lever Adapter retention latch
Removing a Card From the Optional Riser-Card Cage
Alignment guides
Riser cards Cards
Cards
Cards
Drives
Connecting Drive Cables
About the Drives
Recommended Drive Cable Connections
Connecting and Disconnecting Drive Cables
Drive Interface Connectors
Removing an Optical Drive From the Mini Tower Computer
Optical Drive
Drives
Removing an Optical Drive Panel Insert
Installing an Optical Drive Panel Insert
Removing the Optical Drive From the Desktop Computer
Replacing the Optical Drive in the Desktop Computer
Drives
Floppy Drive or Media Card Reader
Drive Panel Insert
Drive release latch
Drives
Data cable
Floppy drive or media card reader Drive release latch
Drive Panel Insert
Floppy drive
Removing a Hard Drive From the Mini Tower Computer
Hard Drives
Drives
Replacing or Adding a Hard Drive in a Mini Tower Computer
Hard drive Hard drive bracket
Hard Drive Bracket Mini Tower Computer
Drives
Removing a Hard Drive From a Desktop Computer
Replacing or Adding a Hard Drive in a Desktop Computer
Hard drive
Hard Drive Bracket Desktop Computer
Drives
Removing the I/O Panel
Panel
Mini Tower Computer
Replacing the I/O Panel
Panel
Removing the Processor Heat-Sink Assembly
Processor Heat-Sink Assembly
Heat-sink assembly Captive screws
Replacing the Processor Heat-Sink Assembly
Captive screw housing
Removing a Memory Module
Memory Modules
Replacing or Adding a Memory Module
Cutouts Memory module Notch Crossbar
Memory Modules
Removing the Coin-Cell Battery
Coin-Cell Battery
Replacing the Coin-Cell Battery
Removing a Speaker
Speakers
Speakers
Replacing a Speaker
Desktop Computer
Removing the Processor
Processor
100
Replacing the Processor
101
102
Mini Tower Computer Power Supply
Power Supply
Removing the Power Supply From the Mini Tower Computer
103
104
Replacing the Power Supply in the Mini Tower Computer
105
106
107
Pin Number Signal Name Wire Color Wire Gauge
P3 and P5 Right Angle Sata Connectors Mini Tower Computer
P2 Processor Connector Mini Tower Computer
108
109
P7 Floppy Disk Drive Connector Mini Tower Computer
Removing the Power Supply From the Desktop Computer
Desktop Computer Power Supply
110
111
Replacing the Power Supply in the Desktop Computer
112
Power Connectors in the Desktop Computer
113
P1 MB Connector Desktop Computer
114
P2 CPU Connector Desktop Computer
115
P5 and P6 Right Angle Sata Connectors Desktop Computer
116
117
Flashing the Bios From a CD
118
Flashing the Bios From the Hard Drive
Removing the System Board
System Board
119
120
Replacing the System Board
121
122
Power Lights
Troubleshooting
Tools
123
124
Beep Codes
125
126
Diagnostic Lights
127
Diagnostic Light Codes During Post
128
129
130
131
132
133
134
System Messages
135
Hardware Troubleshooter
When to Use the Dell Diagnostics
Dell Diagnostics
Starting the Dell Diagnostics From Your Hard Drive
136
137
138
139
Dell Diagnostics Main Menu
140
Encountered
Battery Problems
Solving Problems
141
Optical drive problems 142
Drive Problems
Hard drive problems
Problems writing to an optical drive
143
144
Error Messages
Keyboard Problems
Ieee 1394 Device Problems
145
Computer does not start up
Lockups and Software Problems
Computer stops responding
Program stops responding
Program crashes repeatedly
Other software problems
Program is designed for an earlier Windows operating system
Solid blue screen appears
Mouse Problems
Memory Problems
148
149
Network Problems
150
Power Problems
151
Printer Problems
152
Scanner Problems
No sound from headphones
Sound and Speaker Problems
No sound from speakers
153
Screen is blank Screen is difficult to read
Video and Monitor Problems
154
Only part of the display is readable
3D image quality is poor
155
Accessing the Dell Support Utility
Dell Technical Update Service
Dell Support Utility
Clicking the Dell Support Icon
157
Double-Clicking the Dell Support Icon
158
159
Contacting Dell
160
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