3When the DELL logo appears, press <F12> immediately.
NOTE: Keyboard failure may result when a key is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals to open the Boot Device Menu.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, shut down your computer and try again.
4When the boot device list appears, use the up- or down- arrow keys to highlight
NOTE: Using the
5Press any key to confirm that you want to start from the CD/DVD.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.
6Press 1 to Run the 32 Bit Dell Diagnostics.
7At the Dell Diagnostics Menu, press 1 to select Dell
8Press <Tab> to select Test System and then press <Enter>.
NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to the previous menu.
9At the Dell Diagnostics Main Menu,
NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.
10After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
138
Troubleshooting
