Dell 360 service manual Drive Problems, Optical drive problems 142

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

R E P L A C E T H E B A T T E R Y — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see "Coin-Cell Battery" on page 93). If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 159).

Drive Problems

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

E N S U R E M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E —

Windows XP:

•Click Start and click My Computer. Windows Vista:

•Click the Windows Vista Start button and click Computer.

If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TE S T T H E D R I V E —

•Insert another disc to eliminate the possibility that the original drive is defective.

•Insert a bootable floppy disc and restart the computer.

C L E A N T H E D R I V E O R D I S K — See the Dell Technology Guide on your computer or at support.dell.com.

C H E C K T H E C A B L E C O N N E C T I O N S

R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Hardware Troubleshooter" on page 135.

R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 136.

Optical drive problems

NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the disc.

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Troubleshooting