Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

A possible

• Power off computer, leaving the

 

motherboard, power

computer plugged in. Press and hold

Blinking

supply, or peripheral

the power supply test button on the

failure has occurred.

back of the power supply unit.

Amber

 

If the power supply diagnostic light

 

 

 

 

next to the switch illuminates, the

 

 

problem may be with your system

 

 

board. Contact Dell (see "Contacting

 

 

Dell" on page 159).

 

 

If the power supply diagnostic light

 

 

next to the switch does not illuminate,

 

 

disconnect all internal and external

 

 

peripherals, and press and hold the

 

 

power supply test button.If it

 

 

illuminates, there could be a problem

 

 

with a peripheral. Contact Dell (see

 

 

"Contacting Dell" on page 159).

 

 

• If the power supply diagnostic light

 

 

still does not illuminate, disconnect

 

 

the power supply from the system

 

 

board, then press and hold the power

 

 

supply button.

 

 

If the light illuminates, there could be

 

 

a problem with the system board.

 

 

If the power supply diagnostic light

 

 

still does not illuminate, the problem

 

 

is probably with the power supply.

 

 

Contact Dell (see "Contacting Dell"

 

 

on page 159).

 

 

 

 

No CPU present.

• Reinstall the processor and restart the

 

 

system. If the computer still fails to

Steady

 

boot, inspect the processor socket for

 

damage.

Amber

 

• If the problem persists, contact Dell

 

 

 

 

(see "Contacting Dell" on page 159).

128

Troubleshooting

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Dell 360 service manual 128