If the other monitor works, the original computer display may be defective. Contact Dell (see "Contacting Dell" on page 159).

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the

Dell Support icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment.

Accessing the Dell Support Utility

Access the Dell Support Utility from the

icon on the taskbar or from the

Start menu.

 

If the Dell Support icon does not appear in your taskbar:

1Click StartAll ProgramsDell SupportDell Support Settings.

2Ensure that the Show icon on the taskbar option is checked.

NOTE: If the Dell Support Utility is not available from the Start menu, download the software from the Dell Support website at support.dell.com.

The Dell Support Utility is customized for your computing environment.

The icon in the taskbar functions differently when you click, double- click, or right-click the icon.

Clicking the Dell Support Icon

Click or right-click the

icon to perform the following tasks:

Check your computing environment.

View the Dell Support Utility settings.

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Troubleshooting

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Dell 360 Dell Technical Update Service, Accessing the Dell Support Utility, Clicking the Dell Support Icon, 156