NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L —
•Click the speaker icon in the
•Ensure that the volume is turned up by clicking the slidebar and dragging it up.
•Ensure that the sound is not muted by clicking any boxes that are checked.
C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See "Sound and Speaker Problems" on page 153.
Problems writing to an optical drive
C L O S E O T H E R P R O G R A M S — The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical.
TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C — See the Dell Technology Guide on your computer or at support.dell.com, or search for the keyword standby in Windows Help and Support for information on power management modes.
Hard drive problems
R U N C H E C K D I S K —
Windows XP:
1 Click Start and click My Computer.
2
3 Click Properties→ Tools→ Check Now.
4 Click Scan for and attempt recovery of bad sectors and click Start.
Windows Vista:
1 Click Start 
and click Computer.
2
3 Click Properties→ Tools→ Check Now.
The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
4 Follow the instructions on the screen.
Troubleshooting
