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Dell 360 service manual 158

Models: 360

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Troubleshooting Error codes Connecting Drive Cables Solving Problems Diagnostic Lights Drive Interface Connectors Flashing the Bios From a CD Processor Heat-Sink Assembly Coin-Cell Battery No sound from headphones

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Troubleshooting

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Dell 360 service manual 158

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Contents

Models Dcsm and Dcne March Contents Removing a Drive Bezel Insert Replacing a Drive Bezel Insert Floppy Drive or Media Card Reader Processor Heat-Sink Assembly Mini Tower Computer Power Supply 159 Before Working on Your Computer Before Working on Your ComputerRecommended Tools Turning Off Your Computer Inside View of Your Computer Mini Tower Computer Desktop Computer System Board Components Mini Tower Computer System Board Components DIMM2 Desktop Computer System Board Components Beep After Working on Your Computer Before Working on Your Computer Removing the Mini Tower Computer Cover Computer CoverMini Tower Computer Cover Security cable slot Removing the Desktop Computer Cover Desktop Computer CoverReplacing the Mini Tower Computer Cover Computer cover Replacing the Desktop Computer Cover Computer Cover Drive Bezel Removing the Drive Bezel Replacing the Drive Bezel Removing a Drive Bezel Insert Replacing a Drive Bezel Insert Cards PCI and PCI Express Cards Alignment guides Card Release lever Cards Alignment guide Card Card-edge connector Alignment guide Card Card-edge connector Alignment guides Removing a PCI or PCI Express Card From a Desktop Computer Cards Cards Release lever on card retention latch Properly seated bracket Release lever Card retention latch PS/2 Serial-Port Adapter PS/2 serial adapter cable Card retention latch Cards Follow the procedure in After Working on Your Computer on Removing a PS/2 Serial-Port Adapter From a Desktop Computer Cards Card retention latch Release lever Adapter retention latch Removing a Card From the Optional Riser-Card Cage Alignment guides Riser cards Cards Cards Cards About the Drives Connecting Drive CablesDrives Recommended Drive Cable Connections Drive Interface Connectors Connecting and Disconnecting Drive Cables Optical Drive Removing an Optical Drive From the Mini Tower Computer Drives Removing the Optical Drive From the Desktop Computer Installing an Optical Drive Panel InsertRemoving an Optical Drive Panel Insert Replacing the Optical Drive in the Desktop Computer Drives Floppy Drive or Media Card Reader Drive Panel Insert Drive release latch Drives Data cable Floppy drive or media card reader Drive release latch Drive Panel Insert Floppy drive Hard Drives Removing a Hard Drive From the Mini Tower Computer Drives Replacing or Adding a Hard Drive in a Mini Tower Computer Hard drive Hard drive bracket Hard Drive Bracket Mini Tower Computer Drives Removing a Hard Drive From a Desktop Computer Replacing or Adding a Hard Drive in a Desktop Computer Hard drive Hard Drive Bracket Desktop Computer Drives Panel Removing the I/O Panel Mini Tower Computer Replacing the I/O Panel Panel Processor Heat-Sink Assembly Removing the Processor Heat-Sink Assembly Heat-sink assembly Captive screws Replacing the Processor Heat-Sink Assembly Captive screw housing Memory Modules Removing a Memory Module Replacing or Adding a Memory Module Cutouts Memory module Notch Crossbar Memory Modules Coin-Cell Battery Removing the Coin-Cell Battery Replacing the Coin-Cell Battery Speakers Removing a Speaker Speakers Replacing a Speaker Desktop Computer Processor Removing the Processor Replacing the Processor 100 101 102 Removing the Power Supply From the Mini Tower Computer Power SupplyMini Tower Computer Power Supply 103 Replacing the Power Supply in the Mini Tower Computer 104 105 106 Pin Number Signal Name Wire Color Wire Gauge 107 108 P2 Processor Connector Mini Tower ComputerP3 and P5 Right Angle Sata Connectors Mini Tower Computer P7 Floppy Disk Drive Connector Mini Tower Computer 109 110 Desktop Computer Power SupplyRemoving the Power Supply From the Desktop Computer Replacing the Power Supply in the Desktop Computer 111 Power Connectors in the Desktop Computer 112 P1 MB Connector Desktop Computer 113 P2 CPU Connector Desktop Computer 114 P5 and P6 Right Angle Sata Connectors Desktop Computer 115 116 Flashing the Bios From a CD 117 Flashing the Bios From the Hard Drive 118 119 System BoardRemoving the System Board Replacing the System Board 120 121 122 Tools TroubleshootingPower Lights 123 Beep Codes 124 125 Diagnostic Lights 126 Diagnostic Light Codes During Post 127 128 129 130 131 132 133 System Messages 134 Hardware Troubleshooter 135 Starting the Dell Diagnostics From Your Hard Drive Dell DiagnosticsWhen to Use the Dell Diagnostics 136 137 138 Dell Diagnostics Main Menu 139 Encountered 140 141 Solving ProblemsBattery Problems Drive Problems Optical drive problems 142 143 Problems writing to an optical driveHard drive problems Error Messages 144 145 Ieee 1394 Device ProblemsKeyboard Problems Computer stops responding Lockups and Software ProblemsComputer does not start up Program stops responding Program is designed for an earlier Windows operating system Other software problemsProgram crashes repeatedly Solid blue screen appears 148 Memory ProblemsMouse Problems Network Problems 149 Power Problems 150 Printer Problems 151 Scanner Problems 152 No sound from speakers Sound and Speaker ProblemsNo sound from headphones 153 154 Video and Monitor ProblemsScreen is blank Screen is difficult to read 155 3D image quality is poorOnly part of the display is readable Dell Support Utility Dell Technical Update ServiceAccessing the Dell Support Utility Clicking the Dell Support Icon Double-Clicking the Dell Support Icon 157 158 Contacting Dell 159 160

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