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Dell
360
service manual
Heat-sink assembly Captive screws
Models:
360
1
86
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160 pages
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Troubleshooting
Error codes
Connecting Drive Cables
Solving Problems
Diagnostic Lights
Processor Heat-Sink Assembly
Coin-Cell Battery
No sound from headphones
Power Supply
Dell Technical Update Service
Page 86
Image 86
Mini Tower Computer
1
2
1
heat-sink
assembly
2
captive screws (2)
Desktop Computer
1
2
1
heat-sink
assembly
2
captive screws (2)
86
Processor
Heat-Sink
Assembly
Page 85
Page 87
Page 86
Image 86
Page 85
Page 87
Contents
Models Dcsm and Dcne
March
Contents
Removing a Drive Bezel Insert Replacing a Drive Bezel Insert
Floppy Drive or Media Card Reader
Processor Heat-Sink Assembly
Mini Tower Computer Power Supply
159
Before Working on Your Computer
Before Working on Your Computer
Recommended Tools
Turning Off Your Computer
Inside View of Your Computer
Mini Tower Computer
Desktop Computer
System Board Components
Mini Tower Computer System Board Components
DIMM2
Desktop Computer System Board Components
Beep
After Working on Your Computer
Before Working on Your Computer
Removing the Mini Tower Computer Cover
Computer Cover
Mini Tower Computer Cover
Security cable slot
Removing the Desktop Computer Cover
Desktop Computer Cover
Replacing the Mini Tower Computer Cover
Computer cover
Replacing the Desktop Computer Cover
Computer Cover
Drive Bezel
Removing the Drive Bezel
Replacing the Drive Bezel
Removing a Drive Bezel Insert
Replacing a Drive Bezel Insert
Cards
PCI and PCI Express Cards
Alignment guides Card Release lever
Cards
Alignment guide Card Card-edge connector
Alignment guide Card Card-edge connector
Alignment guides
Removing a PCI or PCI Express Card From a Desktop Computer
Cards
Cards
Release lever on card retention latch
Properly seated bracket
Release lever Card retention latch
PS/2 Serial-Port Adapter
PS/2 serial adapter cable
Card retention latch
Cards
Follow the procedure in After Working on Your Computer on
Removing a PS/2 Serial-Port Adapter From a Desktop Computer
Cards
Card retention latch
Release lever Adapter retention latch
Removing a Card From the Optional Riser-Card Cage
Alignment guides
Riser cards Cards
Cards
Cards
About the Drives
Connecting Drive Cables
Drives
Recommended Drive Cable Connections
Drive Interface Connectors
Connecting and Disconnecting Drive Cables
Optical Drive
Removing an Optical Drive From the Mini Tower Computer
Drives
Removing the Optical Drive From the Desktop Computer
Installing an Optical Drive Panel Insert
Removing an Optical Drive Panel Insert
Replacing the Optical Drive in the Desktop Computer
Drives
Floppy Drive or Media Card Reader
Drive Panel Insert
Drive release latch
Drives
Data cable
Floppy drive or media card reader Drive release latch
Drive Panel Insert
Floppy drive
Hard Drives
Removing a Hard Drive From the Mini Tower Computer
Drives
Replacing or Adding a Hard Drive in a Mini Tower Computer
Hard drive Hard drive bracket
Hard Drive Bracket Mini Tower Computer
Drives
Removing a Hard Drive From a Desktop Computer
Replacing or Adding a Hard Drive in a Desktop Computer
Hard drive
Hard Drive Bracket Desktop Computer
Drives
Panel
Removing the I/O Panel
Mini Tower Computer
Replacing the I/O Panel
Panel
Processor Heat-Sink Assembly
Removing the Processor Heat-Sink Assembly
Heat-sink assembly Captive screws
Replacing the Processor Heat-Sink Assembly
Captive screw housing
Memory Modules
Removing a Memory Module
Replacing or Adding a Memory Module
Cutouts Memory module Notch Crossbar
Memory Modules
Coin-Cell Battery
Removing the Coin-Cell Battery
Replacing the Coin-Cell Battery
Speakers
Removing a Speaker
Speakers
Replacing a Speaker
Desktop Computer
Processor
Removing the Processor
Replacing the Processor
100
101
102
Removing the Power Supply From the Mini Tower Computer
Power Supply
Mini Tower Computer Power Supply
103
Replacing the Power Supply in the Mini Tower Computer
104
105
106
Pin Number Signal Name Wire Color Wire Gauge
107
108
P2 Processor Connector Mini Tower Computer
P3 and P5 Right Angle Sata Connectors Mini Tower Computer
P7 Floppy Disk Drive Connector Mini Tower Computer
109
110
Desktop Computer Power Supply
Removing the Power Supply From the Desktop Computer
Replacing the Power Supply in the Desktop Computer
111
Power Connectors in the Desktop Computer
112
P1 MB Connector Desktop Computer
113
P2 CPU Connector Desktop Computer
114
P5 and P6 Right Angle Sata Connectors Desktop Computer
115
116
Flashing the Bios From a CD
117
Flashing the Bios From the Hard Drive
118
119
System Board
Removing the System Board
Replacing the System Board
120
121
122
Tools
Troubleshooting
Power Lights
123
Beep Codes
124
125
Diagnostic Lights
126
Diagnostic Light Codes During Post
127
128
129
130
131
132
133
System Messages
134
Hardware Troubleshooter
135
Starting the Dell Diagnostics From Your Hard Drive
Dell Diagnostics
When to Use the Dell Diagnostics
136
137
138
Dell Diagnostics Main Menu
139
Encountered
140
141
Solving Problems
Battery Problems
Drive Problems
Optical drive problems 142
143
Problems writing to an optical drive
Hard drive problems
Error Messages
144
145
Ieee 1394 Device Problems
Keyboard Problems
Computer stops responding
Lockups and Software Problems
Computer does not start up
Program stops responding
Program is designed for an earlier Windows operating system
Other software problems
Program crashes repeatedly
Solid blue screen appears
148
Memory Problems
Mouse Problems
Network Problems
149
Power Problems
150
Printer Problems
151
Scanner Problems
152
No sound from speakers
Sound and Speaker Problems
No sound from headphones
153
154
Video and Monitor Problems
Screen is blank Screen is difficult to read
155
3D image quality is poor
Only part of the display is readable
Dell Support Utility
Dell Technical Update Service
Accessing the Dell Support Utility
Clicking the Dell Support Icon
Double-Clicking the Dell Support Icon
157
158
Contacting Dell
159
160
