Light Pattern | Problem Description | Suggested Resolution |
|
|
|
| Memory modules are | • If two or more memory modules are |
| detected, but a | installed, remove the modules, then |
Steady | memory power failure | reinstall one module and restart the |
has occurred. | computer. | |
Amber |
| If the computer starts normally, |
|
| |
|
| continue to install additional memory |
|
| modules (one at a time) until you |
|
| have identified a faulty module or |
|
| reinstalled all modules without error. |
|
| If only one memory module is |
|
| installed, try moving it to a different |
|
| DIMM connector and restart the |
|
| computer. |
|
| • If available, install verified working |
|
| memory of the same type into your |
|
| computer. |
|
| • If the problem persists, contact Dell |
|
| (see "Contacting Dell" on page 159). |
|
|
|
| A possible CPU or | • Replace the processor with a known |
| motherboard failure | good processor. If the computer still |
| has occurred. | fails to boot, inspect the processor |
Steady |
| socket for damage. |
Amber |
| • If the problem persists, contact Dell |
|
| |
|
| (see "Contacting Dell" on page 159). |
|
|
|
| BIOS may be corrupt | • The computer hardware is operating |
| or missing. | normally but the BIOS may be corrupt |
|
| or missing. Contact Dell (see |
Steady |
| "Contacting Dell" on page 159). |
Amber |
|
|
Troubleshooting
