Light Pattern | Problem Description | Suggested Resolution |
|
|
|
| A possible floppy | Reseat all power and data cables. |
| drive or hard drive |
|
| failure has occurred. |
|
Steady |
|
|
Green |
|
|
|
|
|
| A possible USB failure | Reinstall all USB devices and check all |
| has occurred. | cable connections. |
Steady |
|
|
Green |
|
|
|
|
|
| No memory modules | • If two or more memory modules are |
| are detected. | installed, remove the modules, then |
Steady |
| reinstall one module and restart the |
| computer. | |
Green |
| If the computer starts normally, |
|
| |
|
| continue to install additional memory |
|
| modules (one at a time) until you |
|
| have identified a faulty module or |
|
| reinstalled all modules without error. |
|
| • If available, install working memory of |
|
| the same type into your computer . |
|
| • If the problem persists, contact Dell |
|
| (see "Contacting Dell" on page 159). |
|
|
|
| Memory modules are | • Ensure no special requirements for |
| detected, but a | memory module/connector placement |
Steady | memory | exist. |
configuration or | • Ensure the memory you are using is | |
Green | compatibility error | supported by your computer (see the |
| has occurred. | Setup and Quick Reference Guide that |
|
| ships with your computer). |
|
| • If the problem persists, contact Dell |
|
| (see "Contacting Dell" on page 159). |
132
Troubleshooting
