If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, shut down your computer and try again.
4Use the up- and
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities disc (see "Starting the Dell Diagnostics From the Drivers and Utilities Disc" on page 137).
5Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
6Press <Tab> to select Test System and then press <Enter>.
NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to the previous menu.
7At the Dell Diagnostics Main Menu,
NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.
8After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
9Close the Main Menu window to exit the Dell Diagnostics and restart the computer.
Starting the Dell Diagnostics From the Drivers and Utilities Disc
Before running the Dell Diagnostics, enter the system setup program to review your computer’s configuration information and ensure that the device you want to test is displayed and active in the system setup program.
1Insert the Drivers and Utilities disc into the optical drive.
2Restart your computer.
Troubleshooting
