Diagnostic Light Codes During POST

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

The computer is

• Reseat the power cable in the power

 

either turned off or

connector on the back of the

 

not receiving power.

computer, and the electrical outlet.

Off

 

• Bypass power strips, power extension

 

cables, and other power protection

 

 

 

 

devices to verify the computer turns

 

 

on properly.

 

 

• Ensure any power strips being used are

 

 

plugged into an electrical outlet and

 

 

are turned on.

 

 

• Ensure the electrical outlet is working

 

 

by testing it with another device, such

 

 

as a lamp.

 

 

• Ensure the main power cable and

 

 

front panel cable are securely

 

 

connected to the system board.

 

 

 

 

A possible

• Unplug the computer. Allow a minute

 

motherboard failure

for the power to drain. Plug the

 

has occurred.

computer into a working electrical

 

 

outlet and press the power button.

Off

 

• If the problem persists, contact Dell

 

 

(see "Contacting Dell" on page 159).

Troubleshooting

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Dell 360 service manual Diagnostic Light Codes During Post, 127