System Messages

134

Hardware Troubleshooter

135

Dell Diagnostics

136

When to Use the Dell Diagnostics

136

Starting the Dell Diagnostics From Your Hard Drive 136

Starting the Dell Diagnostics From the Drivers and Utilities Disc 137

Dell Diagnostics Main Menu

139

Solving Problems

141

Battery Problems

141

Drive Problems

142

Error Messages

144

IEEE 1394 Device Problems

145

Keyboard Problems

145

Lockups and Software Problems

146

Memory Problems

148

Mouse Problems

148

Network Problems

149

Power Problems

150

Printer Problems

151

Scanner Problems

152

Sound and Speaker Problems

153

Video and Monitor Problems

154

Dell Technical Update Service

156

Dell Support Utility

156

Accessing the Dell Support Utility

156

Clicking the Dell Support Icon

156

Double-Clicking the Dell Support Icon

157

16 Contacting Dell

159

8

Contents

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Image 8
Dell 360 service manual 159