Light Pattern | Problem Description Suggested Resolution |
Steady Green
The computer is in a normal on condition.
The diagnostic lights are not lit after the computer successfully boots to the operating system.
•Ensure the display is connected and powered on.
•If the problem persists, contact Dell (see "Contacting Dell" on page 159).
Steady Green
A possible processor | • Reseat the processor (see processor |
failure has occurred. | information for your computer). |
| • If the problem persists, contact Dell |
| (see "Contacting Dell" on page 159). |
| Memory modules are | • If two or more memory modules are |
| detected, but a | installed, remove the modules and |
| memory failure has | reinstall one module (see "Memory |
Steady | occurred. | Modules" on page 89). |
Green |
| Restart the computer. If the computer |
|
| |
|
| starts normally, continue to install |
|
| additional memory modules (one at a |
|
| time) until you have identified a |
|
| faulty module or reinstalled all |
|
| modules without error. |
|
| • If available, install working memory of |
|
| the same type into your computer (see |
|
| "Memory Modules" on page 89). |
|
| • If the problem persists, contact Dell |
|
| (see "Contacting Dell" on page 159). |
|
|
|
| A possible graphics | • Reseat any installed graphics cards |
| card failure has | (see the "Cards" section for your |
Steady | occurred. | computer). |
| • If available, install a working graphics | |
Green |
| card into your computer. |
|
| |
|
| • If the problem persists, contact Dell |
|
| (see "Contacting Dell" on page 159). |
Troubleshooting
