EPSON Stylus Pro 7600/9600

Revision A

3.2.4.23 CSIC ROM communication error (00010025)

†Explanation:

Only when the starter cartridge is used, there may be a case where an error occurs in communication with the CSIC and Main Board. In such a case, this message is displayed and the printer stops operating.

†Cause of trouble:

Faulty contact of ink cartridge

(Only with the starter cartridge or with individual cartridges for which writing has been performed by the factory setting command.)

†Remedy:

Make sure that the ink cartridge is connected properly.

3.2.4.24 RTC communication error (00010026)

†Explanation:

There may be a case where the RTC circuit on the Main Board operates incorrectly. In such a case, this message is displayed and the printer stops operating.

†Cause of trouble:

The RTC on the circuit board is operating abnormally (operating in test mode).

†Remedy:

1.Remove the battery once with the power turned off and after waiting for a while, install the battery again and turn the power on.

2.Repeat step 1 above until this error does not occur at power-on.

3.After making certain that the error does not occur, set the date and hour for the RTC by Initialize RTC (p.83) in “Maintenance Mode 2” (p.70) or by booting the printer in the normal mode and sending the timer IC value change command of the factory setting commands.

3.2.4.25 Head error (00010028)

†Cause of trouble: The head is damaged.

†Remedy:

Replace the Print Head (p.171).

3.2.4.26 Unidentified NMI (00010029)

†Cause of trouble:

CPU has detected undefined NMI.

†Remedy:

If this error is not cleared even when the power is turned off once and on again, replace the MAIN Board (C472 MAIN) (p.207).

3.2.4.27 CR ASIC ECU error (0001002A)

†Cause of trouble:

Faulty firmware or damaged drive circuit board

†Remedy:

Firmware Reinstallation (p.219)

Replace the MAIN Board (C472 MAIN) (p.207).

3.2.4.28 PF ASIC ECU error (0001002B)

†Cause of trouble:

Faulty firmware or damaged drive circuit board

†Remedy:

Firmware Reinstallation (p.219)

Replace the MAIN Board (C472 MAIN) (p.207).

3.2.4.29 NVRAM error (00020000)

†Explanation:

There may be a case where the parameter data in NVRAM is broken. In such a case, this message is displayed and the printer stops operating.

†Cause of trouble:

NVRAM erase error or write error (Check in 2 bytes)

†Remedy:

Download the parameter data from another model. (However, make the necessary adjustments.)

Replace the MAIN Board (C472 MAIN) (p.207).

Troubleshooting

Error Display

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Epson 9600 Csic ROM communication error, RTC communication error, Head error, Unidentified NMI, CR Asic ECU error 0001002A