EPSON Stylus Pro 7600/9600

Revision A

3.2.4.20 CSIC reed/right error (00010020)

†Explanation:

At turning on or off the power, at opening or closing the I/C Cover or at completion of one-page printing, there may be a case where it is impossible to read the data from the CSIC of the ink cartridge or write the latest ink information in the CSIC. In such a case, this message is displayed and the printer stops operating.

†Cause of trouble:

Read/write for CSIC (ink cartridge) is impossible.

†Remedy:

Faulty contact with the CSIC

(Deformation of the CSIC contact connector / Replace the Holder Assembly IC.)

Defective CSIC Board (Replace the ink cartridge.)

Replace the CSIC Board (ink cartridge).

Tape electric wire out of position

Replace the supply valve unit. (Faulty contact with the CSIC)

Replace the C472_SUB-B Board (p.192).

Replace the MAIN Board (C472 MAIN) (p.207).

3.2.4.21 Ink type error (setting on printer body side) (00010022)

†Cause of trouble:

An ink type other than dye/pigment has been set.

“Ink type: neutral” setting with “CSIC detection: OFF” setting.

†Remedy:

Install the correct cartridge.

With the ink lever released, set “ink type” in “Maintenance Mode 2” (p.70).

NOTE: If setting is performed with the ink lever in the set position, initialization will start again and the service call error will occur again.

3.2.4.22 RTC analysis error (00010023)

†Explanation:

There may be a case where the absolute time data stored on NVRAM indicates an impossible date or hour. In such a case, this message is displayed and the printer stops operating.

†Cause of trouble:

Various values of the absolute time data stored in NVRAM are abnormal.

†Remedy:

„Initialize RTC (p.83)

1.With the paper set lever in the up position, start “Maintenance Mode 2”

(p.70).

(Power OFF→ [Paper Source] + [Cut/Eject] + [Paper Feed ∇] → Power ON)

2.Input a date and hour in “Initialize RTC” in the counter initialize menu and

turn off the power.

(“CLEAR COUNTERS”→ “RTC”)

„Remove the lithium battery once and install it again.

„Replace the lithium battery with a new one.

„Replace the MAIN Board (C472 MAIN) (p.207).

Troubleshooting

Error Display

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Epson 7600, 9600 service manual Csic reed/right error, Ink type error setting on printer body side, RTC analysis error