Troubleshooting a High Temperature | Extron electronic JMP 9600

Troubleshooting a High Temperature

The internal temperature of the media player can be viewed on the front panel (see “System Status menu“ in the “Operation” section. Temperatures above 85 °C (185 °F) indicate

an equipment cooling problem. Power off the media player and troubleshoot a high temperature as follows:

1.Verify that the room ambient temperature is lower than the specified 104 °F (+40 °C) maximum.

2.Check the front panel air filters and clean or replace if necessary (see “Cleaning the Air filters“).

3.Check that all cooling fans (one on the right and two on the left) are operating normally.

If the fans are not operating, or if you cannot find the cause of the overheating, contact the Extron S3 Sales & Technical Support Hotline (see the contact numbers on the last page of this guide for the Extron office nearest you.)

Battery Precautions

The JMP 9600 is provided with a permanently installed (factory-soldered in place) lithium battery. The battery maintains the real time clock in the event of power failure or extended storage periods and does not affect the normal operation of the player. If the battery becomes ineffective, return the player to Extron for repair.

WARNING: There is a danger of explosion if battery is incorrectly replaced.

Do not attempt to remove or replace the internal battery.

JMP 9600 Media Player • Mounting and Maintenance

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Extron electronic JMP 9600 manual Troubleshooting a High Temperature, Battery Precautions

Contents

JMP Precaucion AvertissementAchtung Vorsicht FCC Class a Notice Conventions Used in this Guide Contents Mounting and Maintenance About this Guide About the JMP Typical JMP 9600 Application 2-channel output modes FeaturesDigital video outputs HD-SDI or DVI-I Redundant Power Supply Backs Up Primary TByte of internal media storage JMP 9600 Media Player Introduction Connections and Features Mounting the Media Player Channels of audio Pin SignalVideo and Audio Outputs Sync Lock Input and Output connectorsLTC Linear Time Code Input and Output connectors LAN LAN PortsCabling Both ports Remote Control Port RJ-45 connector wiring Digital Inputs and Relays Power Dual Redundant AC Power Input connectors Operation Definitions Front Panel Controls and Indicators Status LEDs Encoder knob Transport ButtonsLCD and Menu Controls Menu System Flow Power-on SequenceMenu System Overview Channel status menus Channel Status Menu Playlist and Clip fields Select a Playlist Screen and Select a Clip Folder Screen Shuttle selection Video selectionFrame selection Mute selection Settings menuLoop selection Audio submenu Audio Submenu Autostart Submenu Flowchart Autostart submenu Date and Time submenu Date and Time Submenu Apply new settings? Prompt LCD submenu Networking submenu Networking Submenu Network parameters LAN Network Interface JMP 9600 Media Player Operation Player submenu Ping function Reboot submenu Serial Ports submenu System Info selection System Information Screen Video submenu Video Submenu Mode Selection Lock menu Are case sensitive License Keys menu Help menuSystem Status menu About menu About Screen Play a Presentation Options Connections LAN Settings, uncheck the Use a proxy Html Operation Opening the Embedded Html Pages Player Control Channel 1 and 2 Control and Status Windows Real time status display Transport controls Transport Controls Loading a Clip or Playlist into a Player Channel Loading a Clip or Playlist Setting the clip or playlist to autoplay and view clip info Playlist Editor Creating a New Playlist Editing the Contents of a Playlist Remove a clip file from a playlist Removing Clips from a Playlist Editing the Properties of a Playlist Play at and Stop at check boxes Setup Functions Audio Setup Dialog Box Autoplay Setup Dialog Box Network Setup Dialog Boxes Eth0 = LAN port Network Ethernet setup dialog boxesNetwork Gateway setup dialog box Eth1 = LAN port License Management Setup Dialog Box Player Info Setup Dialog Box Serial Port Setup Dialog Box Serial Port Setup Dialog Box Submenu Video Setup Dialog Boxes Video mode setup dialog box ES Genlock and ES MS9200 Genlock Video analog setup dialog boxVideo HD-SDI setup box About Setup Dialog Box About Setup Dialog Box Control Ports Remote Port Default IP Addresses Opening the embedded Html Msvpp Extron products. Read this section Carefully Host-to-Player InstructionsTips Using the Command and Response Table Symbol Definitions X4# Command Msvpp Command Response Additional description Media management Command/response table for Msvpp commands Add a clip on rafting to the end of a playlist on river Playback commands KEY Playlist properties Canyon documentary playlist Video mode Timecode commandsLoop commands Colorspace Color wash Audio delay HD-SDI VPI enableHD-SDI mode Sync License keys Audio volumeAudio mute Serial port Remote 1 configuration Ethernet configuration Digital inputs and relays commands SetDHCPX3@ Gateway Set Dhcp on Device parameters RebootTime of day Information requests Parameter Value Voltageps15vdc5.19vdc Voltageps25vdc5.17vdc GetVoltage X4! = Memory capacity or availablility Data Transfer and Firmware Upgrade Starting the FileZilla FTP Utility FTP Utility Local and Remote Sites Loading Media Folders to the Media Player Loading Media Files Deleting Folders and Individual Files from the Media Player Deleting Files from the Media Player Location of Firmware Upgrade Files Loading and Updating firmware Downloading Firmware Upgrade Files Loading a Firmware File Synchronization Connections for Synchronized Multi-player Operation Sample Connections for System Synchronization Results of LTC and genlock timing references Comparison of the Effects of Timing References Applied Traditional Genlock attributes Esgen vs. traditional GenlockEsgen Genlock attibutes Genlock commands Applicable Msvpp commandsLTC commands Command to Master Player Command to Slave Player Function Configuring LTC for Synchronized Multi-player OperationControl Example Single file using separate control Configuring a player as an LTC master Generate an LTC Configuring a player as an LTC receiver slave Set an LTC Receiver, Pre-Roll, and Post-Roll Configuring Genlock for Synchronized Multi-player Operation Select a Genlock Mode Using Digital Inputs and Relays High Frame Rate Digital Input Connection Using the Power Port Optically-isolated Digital Inputs Digital inputs commands Applicable Msvpp CommandsCommand Function Digital outputs commands Encoding Guidelines Audio track files Encoding and Packaging OverviewVideo track files Reels Packing list and asset map Supported Video FormatsComposition playlist JPEG-2000 Restrictions Rack Mounting Ventilation GuidelinesTabletop Use UL guidelines Mounting instructions Rack Mounting the Media Player Cleaning the Air Filters Changing the Fuses Replacing Fuses Troubleshooting a High Temperature Battery Precautions LAN 1 LAN 2 Default IP AddressEthernet Link Pinging to Determine the IP Address Pinging to Determine the web IP Address Ping with New Address Open Connecting as a Telnet ClientTelnet Tips Local and Remote Devices Subnetting a PrimerGateways IP Addresses and Octets Unmasked octets are compared indicated by ? in figure Subnet Masks and OctetsDetermining Whether Devices are on the Same Subnet Masked octets are not compared indicated by X in figure Video processing SpecificationsContent/file format Video output Sync- analog video outputs Player syncTime code Audio processing Digital I/O control General JMP 9600 Part Numbers Optional Accessories and Replacement FiltersPart Numbers Included Parts Bulk cable and termination tools CablesCable assemblies Asia Middle East USA, Canada, South America Japan Central AmericaEurope, Africa, and the Middle China East Europe