Lucent Technologies merlin messaging system Global Commands and Rules

Global Commands and Rules
The Touch Tones and rules indicated in the table below are valid for all programming menus
and/or system service, unless specifically overridden. You can display the Global Commands and
Rules table at any time by clicking Global Commands on the button bar.
Input: Result:
Transfer to Operator
(From Call Answer Service and Automated Attendant Service but not from a
programming menu)
Back up one menu level
Play the current prompt again
From the System Administration (SA) Main menu, go to the SA Activity Menu●
From any SA submenu, go to the SA Main menu●
From Call Answer Service, go to the Voice Mail Service login prompt●
From Automated Attendant Service, go to the Voice Mail Service login
prompt
●
From a Voice Mail Service submenu, go to the Voice Mail Service Activity
menu
●
Hear prompt for transfering to an extension
Exit from the system (you can also hang up)
None For an Automated Attendant Main menu or submenu, the system handles
the call based on the Automated Attendant's Dial 0/Timeout action
●
For an Automated Attendant announcement, the system will time out after 5
seconds and disconnect
●
For all other menus or prompts, the System will timeout after 5 seconds if
no response to a voice prompt made. After 3 timeouts, the system will
disconnect
●
Untitled Document
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