To program Overflow Coverage (Hybrid/PBX Only) to the QCC Queue for Immediate Call
Handling:
Step Programming Task Programming Console PC
1Enter programming mode
Sys Program
Exit/Start
[any key]
2Select Extensions Extensions
3Display next page of menu /
4Select Group Calling Grp Calling
5Select Group Calling Overflow
Coverage Overflow
6Enter extension of MERLIN
Messaging System Calling Group [nnn]
Enter
[nnn]
7Enter the Listed Directory Number
(LDN) for the QCC Queue [nnn]
Enter
[nnn]
8Select Number Based Overflow Number Based
Overflow
9Erase current number of calls or
Backspace
10 Enter the number of calls (1-99) in
queue before calls are sent to QCC [nnn]
Enter
[nnn]
11 Select Time Based Overflow Time Based Overflow
12 Erase current number of seconds or
Backspace
13 Enter the number of seconds in
queue before calls are sent to QCC [nnn]
Enter
[nnn]
14 Select Prompt Based Overflow Prompt Based
Overflow
15 Select Yes or No
In most cases you select No. Yes or No
Enter
or
To program Overflow Coverage (Hybrid/PBX Only) to the QCC Queue for Immediate Call Handling
http://www.sostc.com/lucent/installation/programming_the_communication_system/mmipcpcs4a1.htm (1 of 2) [2/2/2000 2:33:40 PM]