Lucent Technologies merlin messaging system - page 208

Calls are not being transferred properly.
Possible Cause Corrective Action
Automated Attendant Service may not be
administered properly. Make sure the menu prompt matches the
programmed Selector Codes.
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If the problem involves the Call Answer Service
Operator, be sure the proper extension has been
designated as the Call Answer Service Operator.
On the MERLIN Messaging System, check the
setting for the Call Answer Service Operator's
Extension. On the MERLIN MAGIX Integrated
System, check the setting for Unassigned under
the Options menu.
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http://www.sostc.com/lucent/installation/prog_merlin_mess/prob11.htm [2/2/2000 2:33:16 PM]