Creating Submenus
The Automated Attendant Day and Night Main menus provide callers with nine options (or
choices). If you need to provide more than nine options, you must create a submenu from which a
caller can select additional options.
The MERLIN Messaging System allows up to 99 submenus shared among all Automated
Attendants. A submenu:
Can be assigned to one or more Automated Attendants.●
Can be up to two minutes in length.●
Uses the same Dial 0/Timeout Action defined for the Day or Night Main menu to which it
is assigned.
●
NOTE:
Refer to MERLIN Messaging System Planning Form 3c - Submenu for the
information you need to create submenus
To create a submenu:
Step Programming Task Touch-Tone Input
1Log in to System Administration, if needed
2Select Automated Attendant
3Select a specific Automated Attendant [1-4]
4Select Submenus
5Enter submenu number [1-99]
6Choose an option:
Create a submenu●
Cancel●
Procedures
Programming the Day and Night Main menus
Creating Announcements
Programming Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant
Creating Submenus
http://www.sostc.com/lucent/installation/prog_merlin_mess/mmipcpmm18.htm [2/2/2000 2:32:49 PM]