
Verifying Line Coverage
To verify that coverage for external calls works correctly:
Step Procedure
1Place an outside call to a line that should receive MERLIN Messaging
System Call Answer Service
2Do not answer the call
3For lines without a principal user, the call should receive the coverage of
extension with lowest logical ID in Coverage Group
4For lines with a principal user, the call should receive coverage of
principal user
5Bilingual operation only:
Verify that system prompts are played in the Primary Language●
Press *1 and verify that you hear system prompts in the Secondary
Language
●
6Repeat this test for all lines that should receive MERLIN Messaging
System Call Answer Service
Procedures
Remote Maintenance Device (RMD)
Voice Mail Service
Automated Attendant Service
-Verifying Immediate Call Handling
-Verifying Delayed Call Handling
-Verifying Day Main menu
-Verifying Night Main menu
-Verifying Night Service Programming
-Verifying Fax Machines
Call Answer Service
-Verifying Extension Coverage
Verifying Line Coverage
http://www.sostc.com/lucent/installation/prog_merlin_mess/mmatnt12.htm [2/2/2000 2:33:08 PM]