Verifying Line Coverage
To verify that coverage for external calls works correctly:
Step Procedure
1Place an outside call to a line that should receive MERLIN Messaging
System Call Answer Service
2Do not answer the call
3For lines without a principal user, the call should receive the coverage of
extension with lowest logical ID in Coverage Group
4For lines with a principal user, the call should receive coverage of
principal user
5Bilingual operation only:
Verify that system prompts are played in the Primary Language
Press *1 and verify that you hear system prompts in the Secondary
Language
6Repeat this test for all lines that should receive MERLIN Messaging
System Call Answer Service
Procedures
Remote Maintenance Device (RMD)
Voice Mail Service
Automated Attendant Service
-Verifying Immediate Call Handling
-Verifying Delayed Call Handling
-Verifying Day Main menu
-Verifying Night Main menu
-Verifying Night Service Programming
-Verifying Fax Machines
Call Answer Service
-Verifying Extension Coverage
Verifying Line Coverage
http://www.sostc.com/lucent/installation/prog_merlin_mess/mmatnt12.htm [2/2/2000 2:33:08 PM]