Lucent Technologies merlin messaging system Establishing a Remote Session

Establishing a Remote Session

You can establish a remote connection via your PC's modem to the MERLIN Messaging

System via dial-up to the Remote Maintenance Device (RMD), which is a modem located on

the MERLIN Messaging System's PC Card. The extension number for the RMD is the twelfth

extension number assigned to the MERLIN Messaging System module. The RMD connection

supports line speeds up to 14.4 K baud.

There are several ways you can dial in and connect to the RMD from a remote location:

Dial into the communications system using a Direct Inward Dial (DID) trunk associated with the RMD

port extension on the MERLIN Messaging System.

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Dial in on an outside line programmed for Remote Access, enter a barrier code if required, then dial the

extension number for the RMD.

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Dial in on an outside line assigned to the MERLIN Messaging System Automated Attendent then dial

and the extension number for the RMD.

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Dial in to the communications system and when a person answers, request a .●

The method you use to connect the specific access mode to be used depends on how the MERLIN Messaging

System and communications system have been configured. Review this with the Service Consultant to

determine which method you want to use. Make a note of the extension that has been assigned to the Merlin

Messaging System's RMD (twelfth extension assigned to the MERLIN Messaging System module.

The MERLIN Messaging System supports one terminal session at a time. If a session is active via the serial

port at the time a dial-up connection is being attempted, the MERLIN Messaging System displays the

following message: "Local session active or port is locked please wait..." This message will continue

to be displayed at 10 second intervals until the serial port connection is terminated or you disconnect from the

dialup session. If the serial port connection is terminated while the dial-up connection is attempted, the

"Welcome to Merlin Messaging" message and the login request prompt displays.

Note:

Follow the procedure recommended by your modem manufacturer to install and

configure the modem. When the modem is installed, connect a telephone to the

modem's phone jack and connect a telephone company line to the modem's line jack.

Next, use a terminal emulation, such as Windows Hyperterminal, to start your remote

session. If you need to call a person and request a manual transfer, follow the

directions packaged with your terminal emulation packaged to use a telephone to dial

the number then make a modem connection.