Verifying Extension Coverage
To verify that coverage for each extension works correctly:
Step Procedure
1Call an extension that is a sender in a Coverage Group covered by a
MERLIN Messaging System Calling Group
2Do not answer the call
3Verify that the MERLIN Messaging System answers and plays the
mailbox’s greeting
5Bilingual operation only:
Verify that the greeting is played in the Primary Language
Press *1 and verify that you hear the system prompts in the
secondary language
6Repeat this test for all extensions that have Group Coverage provided by
the MERLIN Messaging System
Procedures
Remote Maintenance Device (RMD)
Voice Mail Service
Automated Attendant Service
-Verifying Immediate Call Handling
-Verifying Delayed Call Handling
-Verifying Day Main menu
-Verifying Night Main menu
-Verifying Night Service Programming
-Verifying Fax Machines
Call Answer Service
-Verifying Line Coverage
Verifying Extension Coverage
http://www.sostc.com/lucent/installation/prog_merlin_mess/mmatnt11.htm [2/2/2000 2:33:08 PM]