
Verifying Extension Coverage
To verify that coverage for each extension works correctly:
Step Procedure
1Call an extension that is a sender in a Coverage Group covered by a
MERLIN Messaging System Calling Group
2Do not answer the call
3Verify that the MERLIN Messaging System answers and plays the
mailbox’s greeting
5Bilingual operation only:
Verify that the greeting is played in the Primary Language●
Press *1 and verify that you hear the system prompts in the
secondary language
●
6Repeat this test for all extensions that have Group Coverage provided by
the MERLIN Messaging System
Procedures
Remote Maintenance Device (RMD)
Voice Mail Service
Automated Attendant Service
-Verifying Immediate Call Handling
-Verifying Delayed Call Handling
-Verifying Day Main menu
-Verifying Night Main menu
-Verifying Night Service Programming
-Verifying Fax Machines
Call Answer Service
-Verifying Line Coverage
Verifying Extension Coverage
http://www.sostc.com/lucent/installation/prog_merlin_mess/mmatnt11.htm [2/2/2000 2:33:08 PM]