Lucent Technologies merlin messaging system Programming Call Handling Methods

Programming Call Handling Methods
The MERLIN Messaging Automated Attendant Service provides four call handling methods
that allow external, incoming calls to be answered by either the Automated Attendant or
system operator:
Immediate Call Handling●
Delayed Call Handling●
Night Only Call Handling●
Fax Call Handling●
Site-specific communications system Call Handling information is included on
communications System Planning Forms addressing the following topics:
System Numbering: Extension Jacks●
Group Coverage●
Group Calling●
The following sections describe each Call Handling method and the related programming steps
required.
Procedures
Immediate Call Handling
Delayed Call Handling
Night Only Call Handling
Fax Call Handling
Programming Call Handling Methods
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