Programming the Schedule Controller
The Schedule Options define the Day and Night Service operation of the Automated Attendant(s).
When you program the Schedule Options, you can:
Administer the Schedule Controller.●
Administer the Weekly Business Schedule.●
Note:
Programming the Schedule Options also allows you to administer the Temporary Schedule.
This procedure is covered in Path 3: Ongoing Maintenance and Administration,
"Managing the MERLIN Messaging System."
To program the Schedule Controller
Step Programming Task Touch-Tone Input
1Log in to System Administration, if needed
2Select Automated Attendant
3Select a specific Automated Attendant [1-4]
4Select Schedule Options
5Choose one of the following:
Listen to Schedule Controller and schedule settings●
Administer the Schedule Controller, then choose an option
Follow Switch Mode❍
Follow Weekly Business Schedule❍
Follow both the switch mode and the Weekly
schedule
❍
●
Administer Weekly Business Schedule●
If finished programming Schedule Controller●
Procedures
Modifying a Day or Night Menu
Creating a Submenu
Modifying a Submenu
Deleting a Submenu
Creating Announcements
Modifying an Announcement
Deleting an Announcement
Administering a Temporary Schedule
Programming the Schedule Controller
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