Verifying Night Service Programming
Use this procedure if the Schedule Controller is set to follow the Switch mode or to follow both the Switch mode and the Weekly
Business Schedule mode.
(If the Schedule Controller is set to follow the Weekly Business Schedule mode, skip this procedure.)
To verify the Night Main menu:
Step Procedure
1Perform the appropriate step for the Night Service option programmed on MERLIN MAGIX:
Night Service with Time Set: Program current time on communications system to two minutes before
time set for night mode to go into effect, then wait three minutes for system to go into Night Service
mode
●
Night Service button: Press button on attendant’s console.●
Night Service button on more than one attendant: Press Night Service button at each console●
Night Service button password: Press Night Service button on one console and enter the password●
2Place a call on an incoming line answered by an Automated Attendant
3Choose a Selector Code from the Night Main menu
4Verify that the correct action (transfer to the appropriate extension, transfer to mailbox, playing of a submenu
or playing of an announcement) will be performed
5Repeat this test for each Selector Code on the Night Main menu
6Enter at the Main menu and verify that the correct Dial 0 / Timeout action is performed
7Repeat for each Automated Attendant
8Reset system time to current time, if necessary
Procedures
Remote Maintenance Device (RMD)
Voice Mail Service
Automated Attendant Service
-Verifying Immediate Call Handling
-Verifying Night Main menu
-Verifying Delayed Call Handling
-Verifying Day Main menu
-Verifying Fax Machines
Call Answer Service
-Verifying Extension Coverage
-Verifying Line Coverage
Verifying Night Service Programming
http://www.sostc.com/lucent/installation/prog_merlin_mess/mmatnt8.htm [2/2/2000 2:33:06 PM]