General Mailbox Owner Responsibilities
A person designated as a General Mailbox Owner is responsible for forwarding messages left
in the General Mailbox to the intended user's mailbox.
Calls are directed to the General Mailbox when the Automated Attendant’s Dial 0/Timeout
Action has been set to "Record a Message in the General Mailbox" and the caller does any of
the following:
The caller presses from an Automated Attendant Main menu, submenu or an
announcement.
●
The caller makes no Touch-Tone response to an Automated Attendant main menu or
submenu.
●
The caller presses while using the Directory to transfer.●
More Support Roles:
System Manager
Call Answer Service Operator
General Mailbox Owner Responsibilities (Maintenance)
http://www.sostc.com/lucent/ongoingmaintenance/overview/mmgenres2c.htm [2/2/2000 2:34:19 PM]