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Lucent Technologies merlin messaging system - page 48

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Contents

Main Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Call Handling Planning Immediate Call Handling Delayed Call Handling Night Only Call Handling Fax Call Handling Centralized Voice Messaging in a Private Network Page Page Page Page Page Form 1: System Parameters Page Page Form 2: Extension Administration Page Page Page Planning Form 3: Automated Attendant Planning Page Page Page Page Page Page Page Page Page Page Page Page Page Page Planning Form 4: Line Assignments Page Page Planning Form 5: Security Settings Page Page Page Planning Form 6: System Group Lists Page Page Page Appendix A: MERLIN Messaging System Planning Forms MERLIN Messaging Planning Form 1 - System Parameters Customer Tel. Planner Order ** Planning Form 2 - Extension Administration ** * ** Planning Form 3a - Automated Attendant Schedule & Fax Assignment (for Day/Night Service Factory Setting Planning Form 3b - Day/Night Main Menu 4 Factory Setting Planning Form 3c - Submenu Planning Form 3d - Recording Script (for Day/Night Service, Submenus, Announcements) Page Planning Form 5 - Security Settings Planning Form 6 - System Group Lists Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Preparing for Installation Communications System Hardware Requirements Page Installing the MERLIN Messaging System Module Page Page MERLIN Messaging System Page Page Page Page Page Page Page Page Page Page Global Commands and Rules Initially Logging into System Administration Selecting the System Administration Prompt Language Programming System Parameters Page Page Page Page Page Page Page Page Programming Extensions Page Page Page Page Page Page Page Page Page Page Page Page Programming the Automated Attendant(s) Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Setting System Security Parameters Page Page Page Acceptance Tests Page Page Page Page Page Page Page Page Page Page Page Page Page Problems and Corrective Actions Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Backing Up the System to the PC Card Page Page Programming Group-Assigned Features Page Page Page Page Page Page Programming Call Answer Service Page Page Page Page Page Programming Call Handling Methods Immediate Call Handling Page Page Page Assigning Personal Lines Setting Line/Cover Buttons to Delay Ring Page Setting No Ring for Other Extensions Page Page Page Page Page Page Page Page Page Night Only Call Handling Page Page Page Page Page Page Fax Call Handling Page Page Creating a Fax Calling Group Page Programming MERLIN Messaging System Port Restrictions Page Page Page Page Page Programming the Message-Waiting Receiver Programming Labels Page Programming Optional Extension Features Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Logging in to System Administration Changing the System Administration Password Changing the System Administration Prompt Language Modifying System Parameters Page Page Page Page Page Page Page Page Modifying Extension Programming Page Page Page Page Page Page Page Page Page Page Page Page Page Page Modifying Automated Attendant Programming Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Logging in to System Administration Modifying System Security Parameters Page Page Page Backing Up the System to the PC Card Restoring the Messaging System Page Page MERLIN Messaging System Reports MERLIN Messaging System Maintenance and Administration User Access and Security Requirements Establishing a Remote Session Setting Up Windows HyperTerminal for a Remote Session Establishing a Local Session Logging in to Terminal-Based Reporting, Maintenance and Administration System Validation System Manager Options Menu Screen System Configuration Report Page Page Page Page Page Page Page Page Page Change Daily System Maintenance Time Changing The Date and Maintenance Time Critical Event Report Page Mailbox Report Page Requesting a Mailbox Report: Enter Notes in Permanent Trouble Log Entering Notes in the Permanent Trouble Log Display Permanent Trouble Log Page Page Restart Messaging System Restarting the MERLIN Messaging System Log Off and Exit Backup Messaging System Backing Up the Messaging System Restore the Messaging System Request a System Restore Page Change Password Changing the System Administration Password Capturing a Report to a File or Printer Using Hyperterminal Setting Up Windows HyperTerminal for A Local Session Page Upgrading MERLIN Messaging System Port Licensing Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Getting Started Logging In Getting Started Options Press... To... Recording Your Name Recording or Deleting a Personal Greeting Activating a Personal Greeting Recording or Deleting a Personal Greeting (continued) 7: Record your greeting, then press . Page Page 3: Record your message, then press again. 4: Choose an option: 8: Return to Step 4 of Listening to Messages. Sending a Message 2: Press to record a message. 1: Log in to Voice Mail. 3: Press when finished recording. 5: Do one of the following: Using the Directory Sending a Message of the name. For Release 1 or 1.1, enter up to the first four letters of the name. 7: For Release 2 or later, choose an option: Using Personal Group Lists Page Page Page Setting Your Outcalling Numbers Guidelines Page Page Page Luc ent Technologies Page Glossary A B C D E F G H K L M N O P Q R S Page T U V W Help

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