Muratec MFX-1600, MFX-1200 manual Troubleshooting, Alarm, LCD error messages

Troubleshooting

Occasionally, your fax machine encounters some trouble transmitting or receiving documents. When it does, it alerts you with an alarm. You can identify the problem with LCD messages and printed check messages and error reports, explained in the following pages.

Alarm

Your fax machine sounds an alarm tone a series of short beeps if either of these two problems occur:

Trouble transmitting or receiving The machine is out of paper

LCD error messages

What you see on the LCD	What it means/What to do
All Commands In Use	Your fax machine has all of its 99 possible
	delayed commands (automatic redialing counts
	as one) stored in memory and cannot accept
	another. Wait until your fax has completed one of
	the delayed commands or delete an existing
	command by using REVIEW COMMANDS.
Already Stored	You tried to enter the same fax (or phone) num-
	ber which is already entered in your fax
	machine.
	Enter a different fax (or phone) number.
Box In Use	You tried to erase a F-Code box which contains
	at least one document.
	Erase the document(s), then try again.
Call For Service	The scanner lamp is dim or inoperable.
	Make repeated copies to help evaporate any
	internal moisture. If that doesn t resolve the
	problem, call your authorized Muratec dealer or
	Muratec Customer Support.

What you see on the LCD

Change to Fax Mode

Check Memory Tx

Check Paper Size Open&Close Top Cover

Close Scanner Cover Close Top Cover Close 1st Side Cover Close 2nd Side Cover

Close 1st Cassette Close 2nd Cassette

Communication Error

Copy Off

Department Code Full

Just in case

What it means/What to do

You tried to to store the document for polling (or for F-Code Box) when the machine is in the Copy mode. You can store the fax document only when the machine is in the Fax mode.

You tried to turn the Fax&Copy feature ON, but the memory transmission setting is OFF. To use the Fax&Copy feature, the memory transmis- sion setting must be set to ON.

Set the Memory Tx to ON, then try again.

The difference sized paper which is not same sized paper you told your machine is loaded. Set correct sized paper or change the paper size setting (see page 1.9 1.10).

The cover indicated on the LCD is open or has not been closed securely. Close it properly.

The paper cassette indicated on the LCD is open or has not been closed securely. Close it properly.

A communication error disrupted the reception or transmission. If you were transmitting, press STOP to clear the error message and then re-try the transmission. If you were receiving a fax, try to contact the other person and have him/her re- try the transmission. (The problem may be entirely with his/her machine, phone line, etc.)

You tried to change your fax machine to the copy mode, but the unit s copy protection feature (page 2.18) is on, preventing such use. Turn off copy protection.

You tried to enter department code more than

100.Your machine can store up to 100 depart- ment codes.

5.5