Nortel Networks BCM1000 guide

228 Chapter 19 Replacing data cards and processing hardware

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Nortel Networks BCM1000 manual Replacing data cards and processing hardware P0609324

Contents

Released with BCM P0609324 Copyright 2004 Nortel NetworksTrademarks North American Regulatory Information SafetyInstallation and Maintenance Guide Telecommunication registration Enhanced 911 ConfigurationRadio-frequency Interference Electromagnetic Compatibility Network ConnectionHearing Aid Compatibility Telephone Company Registration Repairs Use of a Music SourceRights of the Telecommunications Company Canadian Regulations please read carefully US Regulations please read carefully Federal Communications Commission FCC Notice Programming Emergency Numbers Ringer Equivalence NumberHearing Aids Important Safety Instructions EMI/EMC FCC Part Use International Regulatory Information Additional Safety Information Safety Limited Warranty Exclusions Warranty Repair Services After Warranty Service Contents Contents Chapter Telephony hardware Chapter Selecting the media bay modules for your system Chapter Setting media bay module DIP switches Chapter Wiring the modules Chapter Troubleshooting Chapter Adding or replacing a cooling fan Media bay module combinations Figures Rear of Gatm module, showing DIP switch locations Figures Figures Tables Tables Upgrade notes Preface Symbols used in this guide Preface Text conventions Acronyms DNS Related publications System documentation map Installation documentation Operations documentation Call Management documentation Unified Manager and hardware maintenance documentation Multi-site Administration Network Configuration Manager How to get help Preface P0609324 Chapter Introducing the Business Communications Manager Business Communications Manager system components Introducing the Business Communications Manager Computer componentsHardware components Basic BCM1000 base unit specifications BCM1000 interior components for standard system pre-2.5 Power supply Fan Introducing the Business Communications Manager Telephony components Introducing the Business Communications Manager Media Services Card Data networking components MSC IP call processing hardware Connection ports BCM1000 external points of connection BCM1000 LEDs BCM1000 operational LEDs Telephony features and options System options CallPilot Reference Guide Data features LAN CTE Configuration Guide Refer to , Installing the BCM1000, on Business Communications Manager expansion unit DS256 connector on a BCM1000 and a BCM1000e Installation process overview Installation and initialization overview Installation overview Chapter Telephony hardware LED state Power Status Media bay module common featuresModule Power and Status LED states LEDs Flashing Power connectionsLED state Power Status Green LED Off DIP switches DIP switch positions on the modules Module type What it does Special notes Trunk media bay modulesTrunk media bay modules DTM LED functions Digital Trunk media bay moduleFront view LED label Function Global Analog Trunk Module Gatm GATM4/GATM8 module faceplate Caller ID Trunk media bay module North American systems only Basic Rate Interface media bay module CTM and CTM8 LEDs and jacks Module type What it does Availability Station media bay modulesStation modules Digital Station media bay module Faceplates of DSM 16/DSM 16+ and DSM 32/DSM32+ 4X16 media bay module Analog Station media bay module Global Analog Station media bay module ASM8+ ASM 8 front view Region-specific application Specialized media bay modulesDect media bay module Specialized modules Dect faceplate with eight RJ45 connectors Fiber Expansion media bay module Telephones and adapters Not shown Nortel IP telephones Auxiliary equipment Dect system components Portable systemsCompanion system components BST 7406 system components NetVision system components Security changes Computer specificationsChapter Auxiliary requirements Browser requirements Auxiliary requirements Optimizing Unified Manager speed Using an Http Proxy serverPreloading Java class files on your workstation Auxiliary requirements P0609324 Chapter Selecting the media bay modules for your system Process for determining modules Determining trunk module requirements Selecting the trunk media bay modulesSelecting the media bay modules for your system An example Selecting the station media bay modules Station media bay modules required Understanding DS30 bus blocks Upgrading from an existing Norstar systemDetermining system capacity Changing the DS30 split Explaining Double Density DS30 bus model Setting Offsets Determining module DS30 bus requirements Type of module Number required DS30 bus/offsets required Channel split 2/6 defaultMatching modules to DS30 bus capacity Selecting the media bay modules for your system P0609324 Environment checklist Chapter Installing the BCM1000Preparation checklist Electrical requirements Internal wiring requirementsInstalling the BCM1000 Digital loop Optional equipment System equipment and suppliesBasic hardware Analog loop Other cordless systems Equipment for Installing the BCM1000Companion equipment Installing the BCM1000 in a rack Attaching the rack mounting brackets Installing the BCM1000 into the rack Fasten the BCM1000 to the equipment rack P0609324 Installing the BCM1000 on the wall Attaching the mounting brackets to the BCM1000 Mount the BCM1000 on the wall Installing the BCM1000 on a flat surface Replacing your BCM1000 hardware Attaching the mounting brackets Chapter Installing the BCM1000e expansion unitInstalling the BCM1000e into a rack Installing the BCM1000e expansion unit Attaching the BCM1000e to the rack Installing the BCM1000e on the wall Installing the BCM1000e on a flat surface Connecting the BCM1000e to the BCM1000 BCM1000 DS258 connector Installing the BCM1000e expansion unit P0609324 Chapter Setting media bay module DIP switches Rules for assigning DS30 bus blocks and offsets Setting media bay module DIP switches Choosing the assigned order for modules DS30 split Double-density example Offset DS30 Determining module DIP switch settingsDSM 32 4x16 ASM DTM DIP switch settings Media bay module positioning Positioning DIP switch settings DS30Media bay module Setting the DIP switches on the modules Switches on the media bay module DTM switch settings Line and extension numbers for specific modules Brim S/T switch settings BRI switch settingsDTM switch settings E1 and UK PRI CTM/GATM switch settings Gatm switch settings Country select P0609324 Select Enter these switch settings To assign DS30 CTM/GATM DIP switch settingsCTM/GATM4 and CTM8/GATM8 DS30 and offset switch settings To assign these lines 61-64 69-72 77-80 85-88 Country select DIP switch settingsGlobal Analog Trunk Module DIP switch settings To assign This Custom DN 4X16 switch settings4X16 switch settings Select Range 99-102 301-316 107-110 UpgradeBus # DNs 91-94 DS30 381-396 115-118 New Select Enter these switch To assign these DNs Bus# ASM 8/ASM8+ switch settingsASM8 settings for upgraded 2.5 systems and new 3.0 systems Settings System New 3.0 system Upgraded to ASM8+ country switch settings To assign these DNs to DSM16 or DSM 16+ DSM switch settingsASM8+ country select dip switch settings DNs to DSM 32 or DSM 32+ DS30 05 285-300 285-316 565-5803 DS30 03 253-268 253-284DS30 04 269-284 269-300 DS30 06 To DSM 32+ Custom DN Connectors Range To assign these DNs to DSM 16+ =DSM1, B=DSM2 To DSM 16+ DSM 32+ connectorsSelect DS30 Bus # =top, B = bottom Select Set the switches Use these Dect switch settingsDect module settings DNs on DS30 Offset Custom DN range Newer FEM switch settings FEM switch settings Chapter Installing media bay modules Process map Installing a media bay module Installing media bay modules Shutting down the system Installing a media bay module Removing the front bezel Module daughter board wiring Reconnecting the equipment Replacing media bay modules Process map Replacing a media bay module Module Failure Installation/replacement troubleshooting Installing media bay modules P0609324 Chapter Starting the system Checking power and wiring Starting the system Checking system power and status LEDs confirm that BCM1000 is active BCM1000 LED states Connecting the data networking hardware Connecting the cards Connecting wiring to the LAN card Connect wiring to the WAN card DB25 adapter cable Connect wiring to the modem cardDB26 on WAN card Signal DB25 cable North American Systems only RS-422/EIA 530 adapter cable DB26 on RS-422/EIA WAN card Signal CableDB26 on WAN card Signal Cable 35 Adapter Cable DB15 X.21 adapter cable DB26 on DB15 WAN card Signal CableReplacing the cards Required data parameters Setting initial system configurationsDefault IP settings Pin Signal Connecting when there is an IP address conflictUsing a null modem serial cable Serial port pinout Serial pinout Finding the configuration menus Main Menu Using an Ethernet crossover cable Ethernet crossover cable Regenerating keys after system replacement Entering the software keycodes Starting the system P0609324 Chapter Wiring the modules Trunk and station modules Module wiring warningsWiring the modules Pin #/connection Connecting media bay modules to Service ProvidersTo network To plug Gatm cable wiring diagram Connector pinout Line Pin Wire color Gatm module BRI RJ45 wiring array Pin #/connection System side Wiring media bay modules to internal connections Use and on DSM wiring chart Sets Pin Wire color Port 1st 2nd ASM wiring chart Pin Wire color Port Set FEM wiring Connecting the fiber cables Extension comparison chart Analog terminal adapter Chapter Installing telephones and peripheralsSystem telephones Telephone port and DN cross-reference Installing telephones and peripheralsCentral Answering Position CAP/eCAP Pins Port Bus DNs Bus Pins Port DNs Second-level DNs DS 30 bus set to Full Double Density Installing an emergency telephone Installing IP telephones Dect systems region specific Installing radio-based portable systemsCompanion portable system legacy hardware T7406 Cordless Telephone Installation Guide provides T7406 cordless systems Installing telephones and peripherals P0609324 Chapter Installing Analog Terminal Adapters Understanding pre-installation requirements Installing Analog Terminal Adapters Analog transmission parameters North American systems, only Connecting an analog telephone Connecting a data device Connecting the ATA Telephone jack Mounting the ATA Testing insertion loss measurement Insertion loss from the CO to the analog telephone Configuring the ATA For analog device to CO measurement Installing Analog Terminal Adapters P0609324 Auxiliary ringer programming Chapter Installing optional telephony equipmentAuxiliary ringer Customer supplied External paging system Connecting the paging systemInstalling optional telephony equipment Music on hold specifications External music source Connecting the external music source External music source programming Chapter Troubleshooting Using the System Status Monitor to monitor LEDs Troubleshooting Under Diagnostics, click on System Status Monitor Attribute Values Description LED Display screen settingsEmergency telephone does not function Checking the wiring ATA 2 does not function Checking for dial tone at the ATA Checking for trunk line dial tone to the ATA Chapter Preparing hardware for maintenance or upgrades Special tools Preparing hardware for maintenance or upgrades Shutting down the system software Shutting down the system hardware Removing the top cover from the unit Restoring the system to operation Restarting the systemRemoving the front bezel Software restart Preparing hardware for maintenance or upgrades P0609324 Remove the damaged hard disk from the brackets Chapter Replacing the hard diskSingle Disk Upgrading to Mirrored Disk System Mirrored disk Test all functions Removing the hard disk Replacing the hard disk Hard disk and screw locations 2.5 version hardware Remove the brackets from the hard disk Installing a new hard disk Connect the brackets to the hard disk single-disk system Mirrored hard disks Initializing the hard disk single-disk system, BCM 2.5/2.5.1 Platform Initialization Menu screen BCM 2.5/2.5.1 systems Profile screen Initializing the hard disk single-disk system, BCM Platform Initialization Menu screen MSC Initialization Menu screen Replacing the hard disk Main Menu screen BCM1000 Select 1 Initialize Universal Profile and press Enter System configuration start Quick start Installing the mirrored disk controller Base unit with RAID board, plus redundant power and fans Installing the RAID board Clip the RAID board onto the media bay module housing Connecting the RAID board RAID board LEDs on face of base unit Connecting RAID board ribbon cables Shows the location of these connectors on the RAID board Routing power for mirrored systems Power routing for 2.5 hardware Power routing for 2.0 hardware LED state Primary and Mirror LEDs Status LEDs RAID board LEDsRAID board LED states HDD Mirror Settings Controlling and monitoring mirroring operations Chapter Adding or replacing a cooling fan Or Temp. LED Indicate ProblemSet up unit for Connect fan Operation Adding or replacing a cooling fan Troubleshooting fan operationRemoving a fan from the BCM1000 LED Label Description Green LED On Red LED On Only Remove the fan cable from motherboard pre-2.5 chassis Removing the fan BCM1000 version 2.5 single-fan model Installing piggy-backed fans Replacing the cooling fan Removing a fan from the BCM1000e Connect the redundant fan cable to the adapter FAN Replacing a fan into the BCM1000e Chapter Replacing a power supply Replacing a standard power supply Removing the standard power supply Replacing a power supply Installing a standard power supply Version 2.5 hardware At least one power supply Requires attention Upgrading to a redundant power supplyPower supply LED Setting up the base unit System Status Monitor internal connectors Installing the redundant power supply Remove the knockout Attach the redundant power supply housing Power supply bracket screw Insert and attach the modules Replacing a redundant power supply module Removing the power module Replacing a power supply in an BCM1000e 122 BCM1000e, standard power supply interior connections BCM1000e, redundant power supply interior connections Replacing a power supply P0609324 Chapter Replacing data cards and processing hardware Replacing data cards BCM1000 PCI LED states Removing a data cardReplacing data cards and processing hardware Installing the card Install the LAN card Installation and Maintenance Guide Process Map PEC replacement Replacing PECs Removing PECs Installing a PEC Process Map Memory replacement Replacing memory Replacing memory Dimm chips Removing and replacing the DIMMs Replacing the clock/calendar battery Process Map Battery replacement overview Removing the clock/calendar battery Removing the clock/calendar battery Installing the new battery Replacing data cards and processing hardware P0609324 Moving and replacing telephones Chapter Moving and replacing telephonesDetermining the status of a telephone Moving telephones Replacing telephones with different models Status of the replaced telephone Moving and replacing telephones P0609324 Core software, defined by region and carrier profile Appendix a System region attributesCore software and regions Brazil Caribbean Denmark Australia Hong Kong France Languages Companding law Caller ID displaysCompanding law by region Companding Law Mu-law Isdn services, by Protocol Isdn line servicesIsdn line services Protocol Available Isdn services Media bay module availability by region Mobility services by regionMobility services, by region Module availability, by profile Region BRI T side BRI S side PRI line protocol support, by regionPRI line protocol supported, by region Country Trunk availability by regionTrunk availability, by region Specific DASS2 Dpnss Mcdn Digital trunk types Description BRI and PRI line typesBRI and PRI line types DTM and BRI modules Language/Country Time/Date format Defining time zones by country and languageTime/date formats based on language System defaults Region defaults Appendix a System region attributes Region defaults Utam Appendix a System region attributes P0609324 CTMs/GATMs combined with 4X16 modules Appendix B Media bay module combinationsCombining CTMs/GATMs and 4X16s CTMs/GATM4s Appendix B Media bay module combinations Fully-loaded setupDSM 32 settings DSM combined with 2 DTMs and 2 ASMs Fully loaded system using modules set to double density To DD ASM8+s DTMs Offset Offset 0, 1, 2 DSM settings Ports Three BRI modules, two DSM 32s and 1 Dect module Switch setting DS30Dect combinations Each heavily-outlined and shaded square Set to PRI Set to DD Bus # Double density system with Dect moduleDTM DSM 32+ DSM16+ DS30 Offset 0 Ports DS30 bus Changing configurationsSystem setup Set DNs and port numbers Cross referencing ports and DNs P0609324 Glossary Glossary Call log Camp timeoutChannel service unit CSU Camp-on Digital Private Network Signaling System Dpnss Companion WirelessDelayed Ring Transfer DRT to prime Conference Do Not Disturb Disconnect supervisionDisk mirroring Domain name External call Feature codeEvent message External line Handsfree HF Answerback Integrated Services Digital Network IsdnHandsfree Held Line Reminder IP address server Internet Protocol IPIP address Kbyte Mailbox LinkLocal Area Network LAN Meridian 1 Isdn Primary Rate Interface Network device Network Basic Input/Output System NetBIOSNetwork Network DN Personal Speed Dial Parallel portPeripheral Component Interconnect PCI Slot Pin-1 Random Access Memory RAM Quality of Service QoSReference point signalling Qsig Remote access Read Only Memory ROM Station Auxiliary Power Supply SapsRestriction filter Router Telephony Application Program Interface Tapi System speed dial codeTarget lines Transfer Voice over IP VoIP Weighted Fair Queuing WFQVoice Message Center Wide Area Network WAN Glossary P0609324 Index Numerics Index BRI Clid CTM Installation and Maintenance Guide EMI/EMC RAID LAN CTE Installation and Maintenance Guide MSC PCI RPI Saps Tapi LAN CTE WAN