Msc | Nortel Networks BCM1000 instruction

280Index

backup to integrated Q0S routing 22 DB15 X.21 adapter cable 123 DB25 cable wiring 122

internal, V.90 interface 22 required parameters 124

V.35 adapter cable wiring 122 wiring 121

Modem transmission compatibility 150

module switches, overview 31

modules

determining DIP switch settings 87 double density settings 62

DS30 channel hierarchy 83 GATM description 40, 93 installing new hardware 109 offset configurations 88 power supply 210 replacing 112

wiring 131

monitoring mirrored disks 196

mounting brackets 71, 73, 77, 79

moving telephones 230

MSC

auxiliary ringer 157 description 20

external music source 159 external paging 158 inserting card 219

page output jack 158 page relay 159

page signal output jack 158 remove LAN card 218 removing cables 108 removing front cover 170

Multimedia Call Center (requires a keycode) 28

Multimedia Call Center (requires keycode) 28

music on hold connecting 160 copyright 6

music source permission 6 specifications 159

MWI, ASM8+ 45

N

NetVision access point 52 handset overview 49 installing 145 system components 52

NetVision Phone Administrator (NVPA) overview 52

network conflicts 119 equipment registration 4 initial parameters 124 interface 124 interface card 128 regulatory 6

routing 28 standards 5

networking

card combinations 119 conflicts 124 connecting LAN 120 connecting modem card 121 connecting WAN 120 Ethernet crossover cable 128 LAN card 22

modem card 22 subnet mask 119 WAN card 22

networking hardware 119

next hop 124

Norstar, FEM wiring 139

Nortel Networks address

Nashville, Tennessee 8

Weston, Ontario 7

North American components 42, 44, 48, 50

NT1 BRI connections 135

null modem cable 119, 124, 125

numbers of extensions 60

O

off-premises extension 141

offset 63

offset configurations 88

one-line display M7100N 50 M7208N 50 T7100 48, 50 T7208 48, 50

optional applications, keycodes 129

optional equipment installation checklist 69

OPX 141

ASM8+ 45

ASM8+ regulatory 12

output jack 23

P0609324 01

Image 306

Nortel Networks BCM1000 manual Msc

Contents

Released with BCM Copyright 2004 Nortel Networks TrademarksP0609324 Safety Installation and Maintenance GuideNorth American Regulatory Information Enhanced 911 Configuration Radio-frequency InterferenceTelecommunication registration Electromagnetic Compatibility Network ConnectionHearing Aid Compatibility Telephone Company Registration Repairs Use of a Music SourceRights of the Telecommunications Company Canadian Regulations please read carefully US Regulations please read carefully Federal Communications Commission FCC Notice Ringer Equivalence Number Hearing AidsProgramming Emergency Numbers Important Safety Instructions EMI/EMC FCC Part Use International Regulatory Information Additional Safety Information Safety Limited Warranty Exclusions Warranty Repair Services After Warranty Service Contents Contents Chapter Telephony hardware Chapter Selecting the media bay modules for your system Chapter Setting media bay module DIP switches Chapter Wiring the modules Chapter Troubleshooting Chapter Adding or replacing a cooling fan Media bay module combinations Figures Rear of Gatm module, showing DIP switch locations Figures Figures Tables Tables Upgrade notes Preface Symbols used in this guide Preface Text conventions Acronyms DNS Related publications System documentation map Installation documentation Operations documentation Call Management documentation Unified Manager and hardware maintenance documentation Multi-site Administration Network Configuration Manager How to get help Preface P0609324 Chapter Introducing the Business Communications Manager Business Communications Manager system components Computer components Hardware componentsIntroducing the Business Communications Manager Basic BCM1000 base unit specifications BCM1000 interior components for standard system pre-2.5 Power supply Fan Introducing the Business Communications Manager Telephony components Introducing the Business Communications Manager Media Services Card Data networking components MSC IP call processing hardware Connection ports BCM1000 external points of connection BCM1000 LEDs BCM1000 operational LEDs Telephony features and options System options CallPilot Reference Guide Data features LAN CTE Configuration Guide Refer to , Installing the BCM1000, on Business Communications Manager expansion unit DS256 connector on a BCM1000 and a BCM1000e Installation process overview Installation and initialization overview Installation overview Chapter Telephony hardware LED state Power Status Media bay module common featuresModule Power and Status LED states LEDs Flashing Power connectionsLED state Power Status Green LED Off DIP switches DIP switch positions on the modules Trunk media bay modules Trunk media bay modulesModule type What it does Special notes DTM LED functions Digital Trunk media bay moduleFront view LED label Function Global Analog Trunk Module Gatm GATM4/GATM8 module faceplate Caller ID Trunk media bay module North American systems only Basic Rate Interface media bay module CTM and CTM8 LEDs and jacks Station media bay modules Station modulesModule type What it does Availability Digital Station media bay module Faceplates of DSM 16/DSM 16+ and DSM 32/DSM32+ 4X16 media bay module Analog Station media bay module Global Analog Station media bay module ASM8+ ASM 8 front view Region-specific application Specialized media bay modulesDect media bay module Specialized modules Dect faceplate with eight RJ45 connectors Fiber Expansion media bay module Telephones and adapters Not shown Nortel IP telephones Auxiliary equipment Portable systems Companion system componentsDect system components BST 7406 system components NetVision system components Computer specifications Chapter Auxiliary requirementsSecurity changes Browser requirements Auxiliary requirements Using an Http Proxy server Preloading Java class files on your workstationOptimizing Unified Manager speed Auxiliary requirements P0609324 Chapter Selecting the media bay modules for your system Process for determining modules Selecting the trunk media bay modules Selecting the media bay modules for your systemDetermining trunk module requirements An example Selecting the station media bay modules Station media bay modules required Understanding DS30 bus blocks Upgrading from an existing Norstar systemDetermining system capacity Changing the DS30 split Explaining Double Density DS30 bus model Setting Offsets Determining module DS30 bus requirements Channel split 2/6 default Matching modules to DS30 bus capacityType of module Number required DS30 bus/offsets required Selecting the media bay modules for your system P0609324 Chapter Installing the BCM1000 Preparation checklistEnvironment checklist Electrical requirements Internal wiring requirementsInstalling the BCM1000 Digital loop Optional equipment System equipment and suppliesBasic hardware Analog loop Equipment for Installing the BCM1000 Companion equipmentOther cordless systems Installing the BCM1000 in a rack Attaching the rack mounting brackets Installing the BCM1000 into the rack Fasten the BCM1000 to the equipment rack P0609324 Installing the BCM1000 on the wall Attaching the mounting brackets to the BCM1000 Mount the BCM1000 on the wall Installing the BCM1000 on a flat surface Replacing your BCM1000 hardware Chapter Installing the BCM1000e expansion unit Installing the BCM1000e into a rackAttaching the mounting brackets Installing the BCM1000e expansion unit Attaching the BCM1000e to the rack Installing the BCM1000e on the wall Installing the BCM1000e on a flat surface Connecting the BCM1000e to the BCM1000 BCM1000 DS258 connector Installing the BCM1000e expansion unit P0609324 Chapter Setting media bay module DIP switches Rules for assigning DS30 bus blocks and offsets Setting media bay module DIP switches Choosing the assigned order for modules DS30 split Double-density example Determining module DIP switch settings DSM 32 4x16 ASM DTMOffset DS30 DIP switch settings Media bay module positioning DIP switch settings DS30 Media bay modulePositioning Setting the DIP switches on the modules Switches on the media bay module DTM switch settings Line and extension numbers for specific modules BRI switch settings DTM switch settings E1 and UK PRIBrim S/T switch settings CTM/GATM switch settings Gatm switch settings Country select P0609324 Select Enter these switch settings To assign DS30 CTM/GATM DIP switch settingsCTM/GATM4 and CTM8/GATM8 DS30 and offset switch settings To assign these lines Country select DIP switch settings Global Analog Trunk Module DIP switch settings61-64 69-72 77-80 85-88 To assign This Custom DN 4X16 switch settings4X16 switch settings Select Range 99-102 301-316 107-110 UpgradeBus # DNs 91-94 DS30 381-396 115-118 New Select Enter these switch To assign these DNs Bus# ASM 8/ASM8+ switch settingsASM8 settings for upgraded 2.5 systems and new 3.0 systems Settings System New 3.0 system Upgraded to ASM8+ country switch settings To assign these DNs to DSM16 or DSM 16+ DSM switch settingsASM8+ country select dip switch settings DNs to DSM 32 or DSM 32+ DS30 05 285-300 285-316 565-5803 DS30 03 253-268 253-284DS30 04 269-284 269-300 DS30 06 To DSM 32+ Custom DN Connectors Range To assign these DNs to DSM 16+ =DSM1, B=DSM2 To DSM 16+ DSM 32+ connectorsSelect DS30 Bus # =top, B = bottom Select Set the switches Use these Dect switch settingsDect module settings DNs on DS30 Offset Custom DN range Newer FEM switch settings FEM switch settings Chapter Installing media bay modules Process map Installing a media bay module Installing media bay modules Shutting down the system Installing a media bay module Removing the front bezel Module daughter board wiring Reconnecting the equipment Replacing media bay modules Process map Replacing a media bay module Module Failure Installation/replacement troubleshooting Installing media bay modules P0609324 Chapter Starting the system Checking power and wiring Starting the system Checking system power and status LEDs confirm that BCM1000 is active BCM1000 LED states Connecting the data networking hardware Connecting the cards Connecting wiring to the LAN card Connect wiring to the WAN card DB25 adapter cable Connect wiring to the modem cardDB26 on WAN card Signal DB25 cable North American Systems only RS-422/EIA 530 adapter cable DB26 on RS-422/EIA WAN card Signal CableDB26 on WAN card Signal Cable 35 Adapter Cable DB26 on DB15 WAN card Signal Cable Replacing the cardsDB15 X.21 adapter cable Setting initial system configurations Default IP settingsRequired data parameters Pin Signal Connecting when there is an IP address conflictUsing a null modem serial cable Serial port pinout Serial pinout Finding the configuration menus Main Menu Using an Ethernet crossover cable Ethernet crossover cable Regenerating keys after system replacement Entering the software keycodes Starting the system P0609324 Chapter Wiring the modules Module wiring warnings Wiring the modulesTrunk and station modules Connecting media bay modules to Service Providers To network To plugPin #/connection Gatm cable wiring diagram Connector pinout Line Pin Wire color Gatm module BRI RJ45 wiring array Pin #/connection System side Wiring media bay modules to internal connections Use and on DSM wiring chart Sets Pin Wire color Port 1st 2nd ASM wiring chart Pin Wire color Port Set FEM wiring Connecting the fiber cables Extension comparison chart Chapter Installing telephones and peripherals System telephonesAnalog terminal adapter Installing telephones and peripherals Central Answering Position CAP/eCAPTelephone port and DN cross-reference Pins Port Bus DNs Bus Pins Port DNs Second-level DNs DS 30 bus set to Full Double Density Installing an emergency telephone Installing IP telephones Installing radio-based portable systems Companion portable system legacy hardwareDect systems region specific T7406 Cordless Telephone Installation Guide provides T7406 cordless systems Installing telephones and peripherals P0609324 Chapter Installing Analog Terminal Adapters Understanding pre-installation requirements Installing Analog Terminal Adapters Analog transmission parameters North American systems, only Connecting an analog telephone Connecting a data device Connecting the ATA Telephone jack Mounting the ATA Testing insertion loss measurement Insertion loss from the CO to the analog telephone Configuring the ATA For analog device to CO measurement Installing Analog Terminal Adapters P0609324 Auxiliary ringer programming Chapter Installing optional telephony equipmentAuxiliary ringer Customer supplied Connecting the paging system Installing optional telephony equipmentExternal paging system Music on hold specifications External music source Connecting the external music source External music source programming Chapter Troubleshooting Using the System Status Monitor to monitor LEDs Troubleshooting Under Diagnostics, click on System Status Monitor LED Display screen settings Emergency telephone does not functionAttribute Values Description Checking the wiring ATA 2 does not function Checking for dial tone at the ATA Checking for trunk line dial tone to the ATA Chapter Preparing hardware for maintenance or upgrades Special tools Preparing hardware for maintenance or upgrades Shutting down the system software Shutting down the system hardware Removing the top cover from the unit Restarting the system Removing the front bezelRestoring the system to operation Software restart Preparing hardware for maintenance or upgrades P0609324 Remove the damaged hard disk from the brackets Chapter Replacing the hard diskSingle Disk Upgrading to Mirrored Disk System Mirrored disk Test all functions Removing the hard disk Replacing the hard disk Hard disk and screw locations 2.5 version hardware Remove the brackets from the hard disk Installing a new hard disk Connect the brackets to the hard disk single-disk system Mirrored hard disks Initializing the hard disk single-disk system, BCM 2.5/2.5.1 Platform Initialization Menu screen BCM 2.5/2.5.1 systems Profile screen Initializing the hard disk single-disk system, BCM Platform Initialization Menu screen MSC Initialization Menu screen Replacing the hard disk Main Menu screen BCM1000 Select 1 Initialize Universal Profile and press Enter System configuration start Quick start Installing the mirrored disk controller Base unit with RAID board, plus redundant power and fans Installing the RAID board Clip the RAID board onto the media bay module housing Connecting the RAID board RAID board LEDs on face of base unit Connecting RAID board ribbon cables Shows the location of these connectors on the RAID board Routing power for mirrored systems Power routing for 2.5 hardware Power routing for 2.0 hardware RAID board LEDs RAID board LED statesLED state Primary and Mirror LEDs Status LEDs HDD Mirror Settings Controlling and monitoring mirroring operations Chapter Adding or replacing a cooling fan Or Temp. LED Indicate ProblemSet up unit for Connect fan Operation Adding or replacing a cooling fan Troubleshooting fan operationRemoving a fan from the BCM1000 LED Label Description Green LED On Red LED On Only Remove the fan cable from motherboard pre-2.5 chassis Removing the fan BCM1000 version 2.5 single-fan model Installing piggy-backed fans Replacing the cooling fan Removing a fan from the BCM1000e Connect the redundant fan cable to the adapter FAN Replacing a fan into the BCM1000e Chapter Replacing a power supply Replacing a standard power supply Removing the standard power supply Replacing a power supply Installing a standard power supply Version 2.5 hardware Upgrading to a redundant power supply Power supply LEDAt least one power supply Requires attention Setting up the base unit System Status Monitor internal connectors Installing the redundant power supply Remove the knockout Attach the redundant power supply housing Power supply bracket screw Insert and attach the modules Replacing a redundant power supply module Removing the power module Replacing a power supply in an BCM1000e 122 BCM1000e, standard power supply interior connections BCM1000e, redundant power supply interior connections Replacing a power supply P0609324 Chapter Replacing data cards and processing hardware Replacing data cards Removing a data card Replacing data cards and processing hardwareBCM1000 PCI LED states Installing the card Install the LAN card Installation and Maintenance Guide Process Map PEC replacement Replacing PECs Removing PECs Installing a PEC Process Map Memory replacement Replacing memory Replacing memory Dimm chips Removing and replacing the DIMMs Replacing the clock/calendar battery Process Map Battery replacement overview Removing the clock/calendar battery Removing the clock/calendar battery Installing the new battery Replacing data cards and processing hardware P0609324 Chapter Moving and replacing telephones Determining the status of a telephoneMoving and replacing telephones Moving telephones Replacing telephones with different models Status of the replaced telephone Moving and replacing telephones P0609324 Core software, defined by region and carrier profile Appendix a System region attributesCore software and regions Brazil Caribbean Denmark Australia Hong Kong France Languages Companding law Caller ID displaysCompanding law by region Companding Law Mu-law Isdn services, by Protocol Isdn line servicesIsdn line services Protocol Available Isdn services Media bay module availability by region Mobility services by regionMobility services, by region Module availability, by profile PRI line protocol support, by region PRI line protocol supported, by regionRegion BRI T side BRI S side Country Trunk availability by regionTrunk availability, by region Specific DASS2 Dpnss Mcdn BRI and PRI line types BRI and PRI line types DTM and BRI modulesDigital trunk types Description Defining time zones by country and language Time/date formats based on languageLanguage/Country Time/Date format System defaults Region defaults Appendix a System region attributes Region defaults Utam Appendix a System region attributes P0609324 CTMs/GATMs combined with 4X16 modules Appendix B Media bay module combinationsCombining CTMs/GATMs and 4X16s CTMs/GATM4s Appendix B Media bay module combinations Fully-loaded setupDSM 32 settings DSM combined with 2 DTMs and 2 ASMs Fully loaded system using modules set to double density To DD ASM8+s DTMs Offset Offset 0, 1, 2 DSM settings Ports Three BRI modules, two DSM 32s and 1 Dect module Switch setting DS30Dect combinations Each heavily-outlined and shaded square Set to PRI Set to DD Bus # Double density system with Dect moduleDTM DSM 32+ DSM16+ DS30 Offset 0 Ports Changing configurations System setupDS30 bus Set DNs and port numbers Cross referencing ports and DNs P0609324 Glossary Glossary Call log Camp timeoutChannel service unit CSU Camp-on Digital Private Network Signaling System Dpnss Companion WirelessDelayed Ring Transfer DRT to prime Conference Do Not Disturb Disconnect supervisionDisk mirroring Domain name External call Feature codeEvent message External line Handsfree HF Answerback Integrated Services Digital Network IsdnHandsfree Held Line Reminder IP address server Internet Protocol IPIP address Kbyte Mailbox LinkLocal Area Network LAN Meridian 1 Isdn Primary Rate Interface Network device Network Basic Input/Output System NetBIOSNetwork Network DN Personal Speed Dial Parallel portPeripheral Component Interconnect PCI Slot Pin-1 Random Access Memory RAM Quality of Service QoSReference point signalling Qsig Remote access Read Only Memory ROM Station Auxiliary Power Supply SapsRestriction filter Router Telephony Application Program Interface Tapi System speed dial codeTarget lines Transfer Voice over IP VoIP Weighted Fair Queuing WFQVoice Message Center Wide Area Network WAN Glossary P0609324 Index Numerics Index BRI Clid CTM Installation and Maintenance Guide EMI/EMC RAID LAN CTE Installation and Maintenance Guide MSC PCI RPI Saps Tapi LAN CTE WAN