VTrak 15110 User Manual

To check a component’s installation, follow the same procedure as replacing the component, except that you reinstall the original component rather than a new one. In most cases, this action fixes a bad connection and allows VTrak to detect the component. If this action does not correct the problem, replace the unit. See page 189 for instructions.

Event Notification Response

When you select Event Notification, WebPAM PRO sends popup and/or email messages regarding its status. The messages you see depend on your notification selection (see page 78) and what is currently happening in the VTrak.

The chart below gives the suggested action when the corresponding message is displayed.

 

Event

Action

 

 

 

 

 

Controller Notification

 

 

 

 

 

 

 

Controller Unknown Error

Unspecified problem with the Controller.*

 

 

 

 

 

Data Parity Error

SCSI data parity error.*

 

 

 

 

 

Command Parity Error

SCSI command parity error.*

 

 

 

 

 

Bus Reset

The Initiator sent a command to reset the SCSI bus,

 

 

to correct a problem.*

 

 

 

 

 

Unrecoverable Error

Restart the Promise Product to clear the problem.*

 

 

 

 

 

Abort Task

A normal event. Result of user action.

 

 

 

 

 

Clear ACA

Cleared an auto contingent alliance condition.*

 

 

 

 

 

LUN Reset

A normal event. Result of user action.

 

 

 

 

 

Initiator Error

SCSI/FC initiator error.*

 

 

 

 

 

Illegal Secondary Identify

A target received a second Identify message with a

 

 

different LUN.*

 

 

 

 

 

Message Parity Error

SCSI/FC message parity error.*

 

 

 

 

 

Bus Reboot

The VTrak rebooted itself.*

 

 

 

 

 

 

* An occasional incident of one of these messages

 

 

does not necessarily indicate a problem. However,

 

 

if any of these messages appears repeatedly,

 

 

contact Technical Support.

 

 

 

 

 

Connection Notification

 

 

 

 

 

 

 

Connection Made

Normal result of logging in.

 

 

 

 

 

Connection

 

 

 

Notification, cont.

 

 

 

 

 

 

 

 

 

 

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Promise Technology 15110 Event Notification Response, Event Action, Controller Notification, Connection Notification