Chapter 8: Troubleshooting

With a Hot Spare Drive

After the disk array rebuilds itself using the hot spare:

1.Replace the failed drive.

2.Check the automatic rebuild and hot spare policy to be sure your disk array(s) recognize(s) the new drive as a hot spare.

Without a Hot Spare Drive

If no hot spare drive is available, the VTrak will not rebuild the disk array and it will remain Critical.

When you install a replacement disk drive into the enclosure, the disk array will automatically rebuild the information and data on the newly installed disk drive if Automatic Rebuild option is enabled.

To enable Automatic Rebuild and set Hot Spare Policy, see page 119 (WebPAM) or page 168 (CLU).

Important

If your replacement disk drive was formerly part of a different disk array, use the CLU to wipe the reserve sector on the replacement disk drive. See page 156.

Enclosure Problems

WebPAM displays red circles in Tree View to identify components that need attention.

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Promise Technology 15110 user manual Enclosure Problems, With a Hot Spare Drive, Without a Hot Spare Drive