VTrak 15110 User Manual

Can I connect my VTrak on the same SCSI chain with other devices?

No. Do not connect other devices to the SCSI chain with a VTrak. If you want to monitor your VTrak and run other SCSI devices from the same PC, add another SCSI card to the PC.

Can I connect my VTrak on the same SCSI chain as my Promise UltraTrak?

No. Do not connect other Promise products to the SCSI chain with a VTrak. If you want to monitor your VTrak and UltraTrak from the same PC, add another SCSI card to the PC.

How can I tell when the VTrak has fully booted?

When the VTrak is fully booted up, the Power, FRU and Disk Array LEDs will light up green. The Controller LED blinks five times, once per second; goes dark for five seconds; then blinks five times again.

How do I learn more about configuring and using my VTrak?

Read this VTrak 15110 User Manual. It contains detailed information regarding configuration, troubleshooting and maintenance of your VTrak.

Why does VTrak come with a Command Line Utility?

First, to assign your VTrak a Management Port IP address in order for the WebPAM PRO management software to connect to it. Second, in the event of a network failure, you can still access the VTrak.

The serial cable is connected, VTrak is running and I used the specified settings but the serial connection does not work. What should I do now?

Access your PC BIOS settings and enable the serial port.

I tried to log into WebPAM PRO but my browser showed the message “cannot be displayed.” What is the problem?

The browser decided prematurely that WebPAM was not responding. Click the Refresh button. This action usually brings up the login screen.

I created a Subystem on WebPAM PRO but when I click on it, nothing happens. What is the problem?

There is a broken network connection between your PC and the VTrak, or the VTrak is powered off. Locate and fix the connection or power on the VTrak, as required.

Can WebPAM PRO connect through VTrak’s Serial (RS-232) port?

No. The VTrak Serial port is only for a HyperTerminal connection.

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Promise Technology 15110 user manual How can I tell when the VTrak has fully booted?