Chapter 8: Troubleshooting

 

 

 

 

 

 

 

 

 

 

Event

Action

 

 

 

 

 

 

Logical Drive Quick

User aborted Quick Initialization. Normal.

 

 

Initialization Stopped

 

 

 

 

 

 

 

Logical Drive Percent

Progress in percent of synchronizing or rebuilding a

 

 

Completed

logical drive. Normal

 

 

 

 

 

 

Enclosure Notification

 

 

 

 

 

 

 

Enclosure Power Down

Power switched OFF. Turn power ON.

 

 

 

 

 

 

Enclosure Power Up

Power is ON. Normal.

 

 

 

 

 

 

Enclosure Unknown Error

Unspecified problem with the Controller. If this

 

 

 

message appears frequently, note any malfunctions

 

 

 

and contact Technical Support.

 

 

 

 

 

 

Enclosure Over

Click on Enclosure1 in WebPAM to identify location of

 

 

Temperature

overheat condition. Verify that there is ample space

 

 

 

around the enclosure. Check that all fans are running

 

 

 

and airflow is not obstructed. Correct any problems.

 

 

 

 

 

 

Enclosure Fan Stop

Click on Enclosure1 in WebPAM to identify failed fan.

 

 

 

Replace as needed.

 

 

 

 

 

 

Enclosure 3.3 Volt Range

Go to Controller management > Enclosure

 

 

 

management > Voltage in CLU.

 

 

Enclosure 5 Volt Range

 

 

Or click on Enclosure1 in WebPAM to check power

 

 

 

 

 

Enclosure 12 Volt Range

 

 

supply status. Replace as needed.

 

 

 

 

 

 

Battery Temperature Rise

Click on Enclosure1 in WebPAM to check for

 

 

 

overheat condition. Correct any problems.

 

 

 

 

 

 

Battery Temperature

Normal.

 

 

Dropped

 

 

 

 

 

 

 

Battery Capacity below

Replace Battery.

 

 

threshold

 

 

 

 

 

 

 

Battery Capacity Normal

Normal.

 

 

 

 

 

 

Battery Discharging

Could be a SEP problem. If this message appears

 

 

 

repeatedly, contact Technical Support.

 

 

 

 

 

 

Battery Maintenance

Normal.

 

 

Mode

 

 

 

 

 

 

 

Battery life ended

Replace Battery.

 

 

 

 

 

233

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Promise Technology 15110 user manual Enclosure Notification