Chapter 8: Troubleshooting
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Connection Lost Normal result of logging out. Also a result of poor
SCSI/FC cable or network connection.
Disk Notification
Disk Down Identify the disk drive involved. Power down the
system, remove and test the drive. Replace the drive
as needed.
Disk Plugged In A disk drive has been plugged into the enclosure.
Normal.
Disk Access Retry Watch this disk drive. If problems persist, power down
the system, remove and test the drive. Replace the
drive as needed.
Disk CRC Error Identify the disk drive involved. Power down the
system, remove and test the drive. Replace the drive
as needed.
Disk SMART Failed
Identify the disk drive involved. Power down the
system, remove and test the drive. Replace the drive
as needed.
Disk ECC Error
Disk Bad Sector
Disk Reserve Sector Error
Disk Time Out
Logical Drive
Notification
Create Logical Drive A new logical drive was created. Normal.
Delete Logical Drive A logical drive was deleted. Normal.
Logical Drive Critical If hot-spare is enabled, logical drive will rebuild
automatically with a new disk drive. Identify and
replace the failed drive.
Without a hot spare, the logical drive will attempt to
rebuild the failed drive. If this action repeats, remove
the drive for test and repair or replacement.
Logical Drive Offline Go to the Promise website and download a document
called Array Recovery Procedures or contact
Technical Support.
Logical Drive Migration
Started
Expansion or RAID level change of logical drive
begun. Normal.
Logical Drive
Notification, cont.
Event Action