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Promise Technology 66 Pro user manual Appendix a

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SuperTrak66™ User's Manual

Appendix A

NOTES

A-10

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Promise Technology 66 Pro user manual Appendix a

Contents

Version Important Data Protection Info Table of Contents SuperCheck Setup Using SuperCheckConsole Functions RAID Setup Enclosure Functions88Troubleshooting Vii Viii Common expressions Common identifiersKey Page What is SuperTrak66? Promise Technology, IncKey Features Windows NT System RequirementsOperating System Support Windows 95/98Other Operating Systems Getting Started Unpacking SuperTrak66SuperTrak66 Controller Card CablesSoftware Installation Quick Installation ChecklistHardware Installation Hardware Installation Network Connections Software InstallationBios Utility FirewallChapter Driver Installation for Existing Windows NT 4.0 System Driver Installed Screen in Existing NTDriver Installation During New Install of Windows NT Driver Installed Screen in New NTSuperCheck Installation Chapter Common Tasks Setup Task Quick ReferenceSetup Checklist Setting the Halt On Error option Entering the Bios SuperBuild utilityCreating a disk array from the Auto Setup screen Creating an array from the View / Define Array screenSize SuperTrak Bios ReferenceMode Track-MappingCritical StatusFunctional OfflineRAID Level Mode Auto SetupAuto Setup Options Menu Optimize Array forDrives Used In Array Auto Setup ConfigurationSpare Drive Array Disk CapacityDrive Model View Drive AssignmentsChannel ID Capacity MBRAID Level View / Define ArrayArray No Total DrvDefine Array Definition Menu Define Array Definition Menu screenAssigning Drives to a RAID 0 Array Creating a RAID 0 ArrayChanging Stripe Block Size Creating a RAID 1 ArrayCreating a Mirroring Array with an Existing Data Drive Changing Stripe Block Size for RAID 3 Array Assigning Four Drives to a Mirroring ArrayCreating a RAID 3 Array Assigning Drives to a RAID 3 ArrayAssigning Drives to a RAID 5 Array Creating a RAID 5 ArrayChanging Stripe Block Size for RAID 5 Array Creating a Spanning ArrayHot Spare Drives Setting a Disk Array As BootableAssigning Drives to a Spanning Array Saved Disk Array Information Delete ArrayDisk Array Recognition Order Controller Configuration Delete Array Dialogue BoxProcessor Memory Driver VersionNumber of Channels SuperCheck Setup Chapter To access a SuperTrak system locally SuperCheck InstallationInstallation Scenarios All ScenariosTo access a SuperTrak system remotely across a LAN To access a SuperTrak system remotely on a WANCommon Component Installation Choose Destination Location window Select Program Folder window Chapter Chapter Creating Message Servers & Agents SuperCheck AdministrationSetting Up a New Array Adding/Deleting New UsersArray Administration Setting Up Email NotificationIdentifying Problems Creating a New User SuperCheck Quick ReferenceTo Create a New Message Server Creating a New Array Accessing Message AgentDeleting an Existing User Adding an User to an Email Receiver List Setting Up E-mail Alert NotificationDeleting an Existing Array Removing an User From an Email Receiver List Adding/Removing Events to/from Email Alert NotificationUsing SuperCheck Main WindowHiding/Displaying Tree View Using Tree ViewExpanding/Collapsing Tree View Items Renaming Displayed LevelsRefreshing SuperTrak Monitoring Using Object View Using Information ViewSuperCheck Pull-Down Menu/Toolbar Using Status BarUsing Pull-Down Menu Items New Server Using View Pull-Down MenuUsing Connection Pull-Down Menu ConnectAbout SuperCheck FontBackground Viewing AutodemoContents Using Help Find Window FindUsing SuperCheck Toolbar Chapter Console Functions Creating a New Message ServerLabeling New Message Server Viewing Console Object iconsDeleting a Message Server Disconnecting a Message ServerMessage Server Functions Connecting The Message Server Connecting Message Server pull -down Switching to Another ServerLabel Viewing Message Server Object iconsViewing Message Server Information Server NameVersion Information Confirm / ResetIP Address Message Agent Functions Chapter Setting Up E-mail Alert Notification Removing an User From an Email Receiver List Scheduling Array Synchronization Viewing Message Agent Object icons Message Agent Information ViewDNS Name, IP Address & Version Info Save User PasswordEmail Alert on Error Alert Recipients Email Address List Smtp ServerEmail ID Current Recipients ListAlert Events Schedule Array SynchronizationUser Management Functions Assigning User Rights Changing PasswordsViewing User/Admin Object icons Array Administration Rights PasswordConfirm Password User Information ViewUser Account Rights Adapter Maintenance RightsCommit / Reset Information View I2O RAID FunctionsViewing I2O RAID Object icons IOPx Functions Labeling New Array windowReading/Clearing Events from SuperTrak Memory Buffer Read/Clear Events pull-downUsing The Event Viewer Changing Flush Memory TimingViewing IOPx Object icons Changing Dirty Threshold Flush Start SettingChanging Dirty Threshold Flush Stop Setting IOPx Information View System InformationCache block size KB Flush frequency timer secSystem Cache Policy Total cache size MBChannel chx Functions Viewing Channel Object iconsHard Drive Functions Viewing Enclosure Object icons Enclosure FunctionsEnabling Rebuild/Synchronization Beeper Enclosure Information View Array Functions Rebuilding An Array Using Rebuild Wizard Step Rebuild Wizard StepArray Rebuild Progress Bar To Stop Rebuild Array SynchronizationArray Synchronization pull-down Halting SynchronizationTurning On/Off Write Back Cache Turning On Read CacheTurning Off Caching Viewing Cache Memory Statistics Viewing Array Object iconsArray Information View Block Size KB Cache Policy SettingsName Read cacheRAID access read Cache access readCache access write RAID access write101 RAID Setup Corporate Desktop PC Requiring Data Protection Application ScenariosHigh Performance Desktop PCs Working With Large Files Windows NT File ServerMid-Sized Windows NT Application Server Striping RAID RAID ImplementationLargest Storage Capacity Required Data striping with dedicated parity drive RAID Mirroring RAIDStriping/Mirroring RAID 0+1 Block and parity striping RAID SpanningCritical & Offline Arrays Rebuilding/Synchronizing Fault Tolerant ArraysRAID Management & Operation Partitioning & Formatting ArraysConfiguration Ideas Fault ToleranceTroubleshooting Buzzer AlarmsLED Display Codes Message No Array is defined… SuperTrak66 Bios Error MessagesMessage Problem is detected with Array Event No LEDs on card light up Installation & Runtime ProblemsEvent SuperTrak66 Bios does not show up MessageTechnology Background RAID 0 StripingRAID 0 Striping RAID 1 Mirroring Mirroring RAIDStriping/Mirror RAID 0+1 Figure A3 RAID 0+1 striping and mirroring of two drive pairsBlock Striping with Parity Drive RAID Appendix a Block and Parity Striping RAID Spanning Figure A6 Spanning uses full capacity of drivesI2O technology Appendix a Host Interface Performance-Related FeaturesData Protection Features Physical & environmental SupportMonitoring tools Does the SuperTrak66 controller work with my system’s APM? What kind of hard drives can I use for a SuperTrak66 array?Can I use Atapi devices on the SuperTrak66 controller? Drive Issues Why doesn’t Windows NT see my SuperTrak66 controller? Can I make an array on the SuperTrak66 bootable?Post-Installation Why can’t I see the drives on the SuperTrak66 under FDISK? Appendix C Contacting Technical Support USA Tech Support CenterChina Office European Tech SupportPacific Rim Sales Office Appendix D Limited Warranty Appendix E Returning Product For Repair Your Responsibilities Array BootBootstrap BitAppendix G Geometry FlashFlush Hot spareAppendix G Partial read cache hit Appendix G Cmos Setup IndexLED Indicators HardwareAssigning drives to C6101ST66000000