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Promise Technology 66 Pro user manual SuperCheck Setup

Models: 66 Pro

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SuperTrak66™ User's Manual

Chapter 4

SuperCheck™ Setup

SuperCheck™ is Promise Technology’s array and system monitoring utility. With SuperCheck, you can monitor you’re arrayed hard drives, rebuild arrays, and check the operation of server-level components (fans, etc.). There are four basic software components to SuperCheck: the Message Server, the Message Agent, the I2O driver, and the SuperCheck Monitoring Utility.

Before moving on to the actual installation process, we will describe where SuperCheck components should be installed in a typical network, what hardware they should be associated with, and what function each component performs.

Figure 17: Typical SuperCheck Component Installation

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Promise Technology 66 Pro user manual SuperCheck Setup

Contents

Version Important Data Protection Info Table of Contents Using SuperCheck SuperCheck Setup Console Functions Enclosure Functions88 RAID Setup Troubleshooting Vii Viii Key Common identifiersCommon expressions Page Promise Technology, Inc What is SuperTrak66? Key Features Windows 95/98 System RequirementsOperating System Support Windows NT Other Operating Systems Unpacking SuperTrak66 Getting Started Cables SuperTrak66 Controller Card Hardware Installation Quick Installation ChecklistSoftware Installation Hardware Installation Firewall Software InstallationBios Utility Network Connections Chapter Driver Installed Screen in Existing NT Driver Installation for Existing Windows NT 4.0 System Driver Installed Screen in New NT Driver Installation During New Install of Windows NT SuperCheck Installation Chapter Setup Checklist Setup Task Quick ReferenceCommon Tasks Creating an array from the View / Define Array screen Entering the Bios SuperBuild utilityCreating a disk array from the Auto Setup screen Setting the Halt On Error option Track-Mapping SuperTrak Bios ReferenceMode Size Offline StatusFunctional Critical Optimize Array for Auto SetupAuto Setup Options Menu RAID Level Mode Array Disk Capacity Auto Setup ConfigurationSpare Drive Drives Used In Array Capacity MB View Drive AssignmentsChannel ID Drive Model Total Drv View / Define ArrayArray No RAID Level Define Array Definition Menu screen Define Array Definition Menu Creating a RAID 1 Array Creating a RAID 0 ArrayChanging Stripe Block Size Assigning Drives to a RAID 0 Array Creating a Mirroring Array with an Existing Data Drive Assigning Drives to a RAID 3 Array Assigning Four Drives to a Mirroring ArrayCreating a RAID 3 Array Changing Stripe Block Size for RAID 3 Array Creating a Spanning Array Creating a RAID 5 ArrayChanging Stripe Block Size for RAID 5 Array Assigning Drives to a RAID 5 Array Assigning Drives to a Spanning Array Setting a Disk Array As BootableHot Spare Drives Disk Array Recognition Order Delete ArraySaved Disk Array Information Delete Array Dialogue Box Controller Configuration Number of Channels Driver VersionProcessor Memory SuperCheck Setup Chapter All Scenarios SuperCheck InstallationInstallation Scenarios To access a SuperTrak system locally To access a SuperTrak system remotely on a WAN To access a SuperTrak system remotely across a LAN Common Component Installation Choose Destination Location window Select Program Folder window Chapter Chapter Adding/Deleting New Users SuperCheck AdministrationSetting Up a New Array Creating Message Servers & Agents Setting Up Email Notification Array Administration Identifying Problems To Create a New Message Server SuperCheck Quick ReferenceCreating a New User Deleting an Existing User Accessing Message AgentCreating a New Array Deleting an Existing Array Setting Up E-mail Alert NotificationAdding an User to an Email Receiver List Adding/Removing Events to/from Email Alert Notification Removing an User From an Email Receiver List Main Window Using SuperCheck Renaming Displayed Levels Using Tree ViewExpanding/Collapsing Tree View Items Hiding/Displaying Tree View Refreshing SuperTrak Monitoring Using Information View Using Object View Using Pull-Down Menu Items Using Status BarSuperCheck Pull-Down Menu/Toolbar Connect Using View Pull-Down MenuUsing Connection Pull-Down Menu New Server Viewing Autodemo FontBackground About SuperCheck Contents Find Using Help Find Window Using SuperCheck Toolbar Chapter Creating a New Message Server Console Functions Viewing Console Object icons Labeling New Message Server Message Server Functions Disconnecting a Message ServerDeleting a Message Server Connecting The Message Server Switching to Another Server Connecting Message Server pull -down Server Name Viewing Message Server Object iconsViewing Message Server Information Label IP Address Confirm / ResetVersion Information Message Agent Functions Chapter Setting Up E-mail Alert Notification Removing an User From an Email Receiver List Scheduling Array Synchronization Message Agent Information View Viewing Message Agent Object icons Email Alert on Error Save User PasswordDNS Name, IP Address & Version Info Current Recipients List Smtp ServerEmail ID Alert Recipients Email Address List Schedule Array Synchronization Alert Events User Management Functions Viewing User/Admin Object icons Changing PasswordsAssigning User Rights User Information View PasswordConfirm Password Array Administration Rights Commit / Reset Adapter Maintenance RightsUser Account Rights Viewing I2O RAID Object icons I2O RAID FunctionsInformation View Labeling New Array window IOPx Functions Read/Clear Events pull-down Reading/Clearing Events from SuperTrak Memory Buffer Changing Flush Memory Timing Using The Event Viewer Changing Dirty Threshold Flush Stop Setting Changing Dirty Threshold Flush Start SettingViewing IOPx Object icons System Information IOPx Information View Total cache size MB Flush frequency timer secSystem Cache Policy Cache block size KB Viewing Channel Object icons Channel chx Functions Hard Drive Functions Enabling Rebuild/Synchronization Beeper Enclosure FunctionsViewing Enclosure Object icons Enclosure Information View Array Functions Rebuilding An Array Rebuild Wizard Step Using Rebuild Wizard Step Array Rebuild Progress Bar Array Synchronization To Stop Rebuild Halting Synchronization Array Synchronization pull-down Turning Off Caching Turning On Read CacheTurning On/Off Write Back Cache Viewing Array Object icons Viewing Cache Memory Statistics Array Information View Read cache Cache Policy SettingsName Block Size KB RAID access write Cache access readCache access write RAID access read 101 RAID Setup Windows NT File Server Application ScenariosHigh Performance Desktop PCs Working With Large Files Corporate Desktop PC Requiring Data Protection Mid-Sized Windows NT Application Server Largest Storage Capacity Required RAID ImplementationStriping RAID Striping/Mirroring RAID 0+1 Mirroring RAIDData striping with dedicated parity drive RAID Spanning Block and parity striping RAID Partitioning & Formatting Arrays Rebuilding/Synchronizing Fault Tolerant ArraysRAID Management & Operation Critical & Offline Arrays Fault Tolerance Configuration Ideas Buzzer Alarms Troubleshooting LED Display Codes Message Problem is detected with Array SuperTrak66 Bios Error MessagesMessage No Array is defined… Message Installation & Runtime ProblemsEvent SuperTrak66 Bios does not show up Event No LEDs on card light up RAID 0 Striping Technology Background RAID 0 Striping Mirroring RAID RAID 1 Mirroring Figure A3 RAID 0+1 striping and mirroring of two drive pairs Striping/Mirror RAID 0+1 Block Striping with Parity Drive RAID Appendix a Block and Parity Striping RAID Figure A6 Spanning uses full capacity of drives Spanning I2O technology Appendix a Data Protection Features Performance-Related FeaturesHost Interface Monitoring tools SupportPhysical & environmental Can I use Atapi devices on the SuperTrak66 controller? What kind of hard drives can I use for a SuperTrak66 array?Does the SuperTrak66 controller work with my system’s APM? Drive Issues Can I make an array on the SuperTrak66 bootable? Why doesn’t Windows NT see my SuperTrak66 controller? Post-Installation Why can’t I see the drives on the SuperTrak66 under FDISK? Appendix C USA Tech Support Center Contacting Technical Support Pacific Rim Sales Office European Tech SupportChina Office Appendix D Limited Warranty Appendix E Returning Product For Repair Your Responsibilities Bit BootBootstrap Array Appendix G Hot spare FlashFlush Geometry Appendix G Partial read cache hit Appendix G Index Cmos Setup Hardware LED Indicators Assigning drives to C6101ST66000000