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Promise Technology 66 Pro user manual Appendix D

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SuperTrak66™ User's Manual

Appendix D

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Promise Technology 66 Pro user manual Appendix D

Contents

Version Important Data Protection Info Table of Contents Using SuperCheck SuperCheck SetupConsole Functions Enclosure Functions88 RAID SetupTroubleshooting Vii Viii Key Common identifiersCommon expressions Page Promise Technology, Inc What is SuperTrak66?Key Features Operating System Support System RequirementsWindows NT Windows 95/98Other Operating Systems Unpacking SuperTrak66 Getting StartedCables SuperTrak66 Controller CardHardware Installation Quick Installation ChecklistSoftware Installation Hardware Installation Bios Utility Software InstallationNetwork Connections FirewallChapter Driver Installed Screen in Existing NT Driver Installation for Existing Windows NT 4.0 SystemDriver Installed Screen in New NT Driver Installation During New Install of Windows NTSuperCheck Installation Chapter Setup Checklist Setup Task Quick ReferenceCommon Tasks Creating a disk array from the Auto Setup screen Entering the Bios SuperBuild utilitySetting the Halt On Error option Creating an array from the View / Define Array screenMode SuperTrak Bios ReferenceSize Track-MappingFunctional StatusCritical OfflineAuto Setup Options Menu Auto SetupRAID Level Mode Optimize Array forSpare Drive Auto Setup ConfigurationDrives Used In Array Array Disk CapacityChannel ID View Drive AssignmentsDrive Model Capacity MBArray No View / Define ArrayRAID Level Total DrvDefine Array Definition Menu screen Define Array Definition MenuChanging Stripe Block Size Creating a RAID 0 ArrayAssigning Drives to a RAID 0 Array Creating a RAID 1 ArrayCreating a Mirroring Array with an Existing Data Drive Creating a RAID 3 Array Assigning Four Drives to a Mirroring ArrayChanging Stripe Block Size for RAID 3 Array Assigning Drives to a RAID 3 ArrayChanging Stripe Block Size for RAID 5 Array Creating a RAID 5 ArrayAssigning Drives to a RAID 5 Array Creating a Spanning ArrayAssigning Drives to a Spanning Array Setting a Disk Array As BootableHot Spare Drives Disk Array Recognition Order Delete ArraySaved Disk Array Information Delete Array Dialogue Box Controller ConfigurationNumber of Channels Driver VersionProcessor Memory SuperCheck Setup Chapter Installation Scenarios SuperCheck InstallationTo access a SuperTrak system locally All ScenariosTo access a SuperTrak system remotely on a WAN To access a SuperTrak system remotely across a LANCommon Component Installation Choose Destination Location window Select Program Folder window Chapter Chapter Setting Up a New Array SuperCheck AdministrationCreating Message Servers & Agents Adding/Deleting New UsersSetting Up Email Notification Array AdministrationIdentifying Problems To Create a New Message Server SuperCheck Quick ReferenceCreating a New User Deleting an Existing User Accessing Message AgentCreating a New Array Deleting an Existing Array Setting Up E-mail Alert NotificationAdding an User to an Email Receiver List Adding/Removing Events to/from Email Alert Notification Removing an User From an Email Receiver ListMain Window Using SuperCheckExpanding/Collapsing Tree View Items Using Tree ViewHiding/Displaying Tree View Renaming Displayed LevelsRefreshing SuperTrak Monitoring Using Information View Using Object ViewUsing Pull-Down Menu Items Using Status BarSuperCheck Pull-Down Menu/Toolbar Using Connection Pull-Down Menu Using View Pull-Down MenuNew Server ConnectBackground FontAbout SuperCheck Viewing AutodemoContents Find Using Help Find WindowUsing SuperCheck Toolbar Chapter Creating a New Message Server Console FunctionsViewing Console Object icons Labeling New Message ServerMessage Server Functions Disconnecting a Message ServerDeleting a Message Server Connecting The Message Server Switching to Another Server Connecting Message Server pull -downViewing Message Server Information Viewing Message Server Object iconsLabel Server NameIP Address Confirm / ResetVersion Information Message Agent Functions Chapter Setting Up E-mail Alert Notification Removing an User From an Email Receiver List Scheduling Array Synchronization Message Agent Information View Viewing Message Agent Object iconsEmail Alert on Error Save User PasswordDNS Name, IP Address & Version Info Email ID Smtp ServerAlert Recipients Email Address List Current Recipients ListSchedule Array Synchronization Alert EventsUser Management Functions Viewing User/Admin Object icons Changing PasswordsAssigning User Rights Confirm Password PasswordArray Administration Rights User Information ViewCommit / Reset Adapter Maintenance RightsUser Account Rights Viewing I2O RAID Object icons I2O RAID FunctionsInformation View Labeling New Array window IOPx FunctionsRead/Clear Events pull-down Reading/Clearing Events from SuperTrak Memory BufferChanging Flush Memory Timing Using The Event ViewerChanging Dirty Threshold Flush Stop Setting Changing Dirty Threshold Flush Start SettingViewing IOPx Object icons System Information IOPx Information ViewSystem Cache Policy Flush frequency timer secCache block size KB Total cache size MBViewing Channel Object icons Channel chx FunctionsHard Drive Functions Enabling Rebuild/Synchronization Beeper Enclosure FunctionsViewing Enclosure Object icons Enclosure Information View Array Functions Rebuilding An Array Rebuild Wizard Step Using Rebuild Wizard StepArray Rebuild Progress Bar Array Synchronization To Stop RebuildHalting Synchronization Array Synchronization pull-downTurning Off Caching Turning On Read CacheTurning On/Off Write Back Cache Viewing Array Object icons Viewing Cache Memory StatisticsArray Information View Name Cache Policy SettingsBlock Size KB Read cacheCache access write Cache access readRAID access read RAID access write101 RAID Setup High Performance Desktop PCs Working With Large Files Application ScenariosCorporate Desktop PC Requiring Data Protection Windows NT File ServerMid-Sized Windows NT Application Server Largest Storage Capacity Required RAID ImplementationStriping RAID Striping/Mirroring RAID 0+1 Mirroring RAIDData striping with dedicated parity drive RAID Spanning Block and parity striping RAIDRAID Management & Operation Rebuilding/Synchronizing Fault Tolerant ArraysCritical & Offline Arrays Partitioning & Formatting ArraysFault Tolerance Configuration IdeasBuzzer Alarms TroubleshootingLED Display Codes Message Problem is detected with Array SuperTrak66 Bios Error MessagesMessage No Array is defined… Event SuperTrak66 Bios does not show up Installation & Runtime ProblemsEvent No LEDs on card light up MessageRAID 0 Striping Technology BackgroundRAID 0 Striping Mirroring RAID RAID 1 MirroringFigure A3 RAID 0+1 striping and mirroring of two drive pairs Striping/Mirror RAID 0+1Block Striping with Parity Drive RAID Appendix a Block and Parity Striping RAID Figure A6 Spanning uses full capacity of drives SpanningI2O technology Appendix a Data Protection Features Performance-Related FeaturesHost Interface Monitoring tools SupportPhysical & environmental Can I use Atapi devices on the SuperTrak66 controller? What kind of hard drives can I use for a SuperTrak66 array?Does the SuperTrak66 controller work with my system’s APM? Drive Issues Can I make an array on the SuperTrak66 bootable? Why doesn’t Windows NT see my SuperTrak66 controller?Post-Installation Why can’t I see the drives on the SuperTrak66 under FDISK? Appendix C USA Tech Support Center Contacting Technical SupportPacific Rim Sales Office European Tech SupportChina Office Appendix D Limited Warranty Appendix E Returning Product For Repair Your Responsibilities Bootstrap BootArray BitAppendix G Flush FlashGeometry Hot spareAppendix G Partial read cache hit Appendix G Index Cmos SetupHardware LED IndicatorsAssigning drives to C6101ST66000000