Promise Technology 66 Pro user manual Post-Installation

Models: 66 Pro

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SuperTrak66™ User's Manual

Appendix C

Q: How can I change the IRQ setting for the SuperTrak66 controller?

A:The SuperTrak66 controller is fully PCI PnP. This means all the resources that it uses are assigned by the PCI BIOS on the motherboard. While SuperTrak66 supports the IRQ sharing feature, this will only work if all the PCI devices used support it. If your motherboard allows you to control the assignment of these resources, you may be able to change them manually (see motherboard BIOS documentation for how to perform this task). If not, resource assignments may otherwise be changed by switching the PCI slot that the controller is in.

Post-Installation

(Power Up, BIOS Initialization, Memory Managers, Caching, Booting)

Q:Why does my SuperTrak66 take so long to power up and get a signal to the VGA monitor now that the SuperTrak66 card is installed?

A:The process should only take a few seconds at most. The SuperTrak66 controller performs an intensive memory check each time at power-up. This assures the integrity of your system data during normal data caching operation. The greater the amount of RAM installed on the controller, the longer this process takes to verify memory. The memory scan places a hold on the PCI bus and suspends system boot temporarily until the scan is complete.

Q:Why does the SuperTrak66 BIOS take so long to initialize the card? Is there a problem?

A:Generally, this does not indicate a problem. The SuperTrak66 card initialization is a rather involved process. The BIOS sends a few messages to the SuperTrak66 controller during the initialization and spends most of the time waiting for the card to complete the requested task. The tasks initialize the hardware device layer (which performs hard drive detection), the RAID engine (which detects and sets up multiple tables and buffers for RAID operation), the cache module, device attachment messages, and system control information (including controller card, driver and O/S version control information). The amount of time required for initialization is not an indication of a problem. If there are any problems, you will be alerted immediately.

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Page 140
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Promise Technology 66 Pro user manual Post-Installation