Appendix C | Promise Technology 66 Pro specification

SuperTrak66™ User's Manual

Appendix C

NOTES

C-6

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Promise Technology 66 Pro user manual Appendix C

Contents

Version Important Data Protection Info Table of Contents SuperCheck Setup Using SuperCheck Console Functions RAID Setup Enclosure Functions88 Troubleshooting Vii Viii Key Common identifiersCommon expressions Page What is SuperTrak66? Promise Technology, Inc Key Features Windows NT System RequirementsOperating System Support Windows 95/98 Other Operating Systems Getting Started Unpacking SuperTrak66 SuperTrak66 Controller Card Cables Hardware Installation Quick Installation ChecklistSoftware Installation Hardware Installation Network Connections Software InstallationBios Utility Firewall Chapter Driver Installation for Existing Windows NT 4.0 System Driver Installed Screen in Existing NT Driver Installation During New Install of Windows NT Driver Installed Screen in New NT SuperCheck Installation Chapter Setup Checklist Setup Task Quick ReferenceCommon Tasks Setting the Halt On Error option Entering the Bios SuperBuild utilityCreating a disk array from the Auto Setup screen Creating an array from the View / Define Array screen Size SuperTrak Bios ReferenceMode Track-Mapping Critical StatusFunctional Offline RAID Level Mode Auto SetupAuto Setup Options Menu Optimize Array for Drives Used In Array Auto Setup ConfigurationSpare Drive Array Disk Capacity Drive Model View Drive AssignmentsChannel ID Capacity MB RAID Level View / Define ArrayArray No Total Drv Define Array Definition Menu Define Array Definition Menu screen Assigning Drives to a RAID 0 Array Creating a RAID 0 ArrayChanging Stripe Block Size Creating a RAID 1 Array Creating a Mirroring Array with an Existing Data Drive Changing Stripe Block Size for RAID 3 Array Assigning Four Drives to a Mirroring ArrayCreating a RAID 3 Array Assigning Drives to a RAID 3 Array Assigning Drives to a RAID 5 Array Creating a RAID 5 ArrayChanging Stripe Block Size for RAID 5 Array Creating a Spanning Array Assigning Drives to a Spanning Array Setting a Disk Array As BootableHot Spare Drives Disk Array Recognition Order Delete ArraySaved Disk Array Information Controller Configuration Delete Array Dialogue Box Number of Channels Driver VersionProcessor Memory SuperCheck Setup Chapter To access a SuperTrak system locally SuperCheck InstallationInstallation Scenarios All Scenarios To access a SuperTrak system remotely across a LAN To access a SuperTrak system remotely on a WAN Common Component Installation Choose Destination Location window Select Program Folder window Chapter Chapter Creating Message Servers & Agents SuperCheck AdministrationSetting Up a New Array Adding/Deleting New Users Array Administration Setting Up Email Notification Identifying Problems To Create a New Message Server SuperCheck Quick ReferenceCreating a New User Deleting an Existing User Accessing Message AgentCreating a New Array Deleting an Existing Array Setting Up E-mail Alert NotificationAdding an User to an Email Receiver List Removing an User From an Email Receiver List Adding/Removing Events to/from Email Alert Notification Using SuperCheck Main Window Hiding/Displaying Tree View Using Tree ViewExpanding/Collapsing Tree View Items Renaming Displayed Levels Refreshing SuperTrak Monitoring Using Object View Using Information View Using Pull-Down Menu Items Using Status BarSuperCheck Pull-Down Menu/Toolbar New Server Using View Pull-Down MenuUsing Connection Pull-Down Menu Connect About SuperCheck FontBackground Viewing Autodemo Contents Using Help Find Window Find Using SuperCheck Toolbar Chapter Console Functions Creating a New Message Server Labeling New Message Server Viewing Console Object icons Message Server Functions Disconnecting a Message ServerDeleting a Message Server Connecting The Message Server Connecting Message Server pull -down Switching to Another Server Label Viewing Message Server Object iconsViewing Message Server Information Server Name IP Address Confirm / ResetVersion Information Message Agent Functions Chapter Setting Up E-mail Alert Notification Removing an User From an Email Receiver List Scheduling Array Synchronization Viewing Message Agent Object icons Message Agent Information View Email Alert on Error Save User PasswordDNS Name, IP Address & Version Info Alert Recipients Email Address List Smtp ServerEmail ID Current Recipients List Alert Events Schedule Array Synchronization User Management Functions Viewing User/Admin Object icons Changing PasswordsAssigning User Rights Array Administration Rights PasswordConfirm Password User Information View Commit / Reset Adapter Maintenance RightsUser Account Rights Viewing I2O RAID Object icons I2O RAID FunctionsInformation View IOPx Functions Labeling New Array window Reading/Clearing Events from SuperTrak Memory Buffer Read/Clear Events pull-down Using The Event Viewer Changing Flush Memory Timing Changing Dirty Threshold Flush Stop Setting Changing Dirty Threshold Flush Start SettingViewing IOPx Object icons IOPx Information View System Information Cache block size KB Flush frequency timer secSystem Cache Policy Total cache size MB Channel chx Functions Viewing Channel Object icons Hard Drive Functions Enabling Rebuild/Synchronization Beeper Enclosure FunctionsViewing Enclosure Object icons Enclosure Information View Array Functions Rebuilding An Array Using Rebuild Wizard Step Rebuild Wizard Step Array Rebuild Progress Bar To Stop Rebuild Array Synchronization Array Synchronization pull-down Halting Synchronization Turning Off Caching Turning On Read CacheTurning On/Off Write Back Cache Viewing Cache Memory Statistics Viewing Array Object icons Array Information View Block Size KB Cache Policy SettingsName Read cache RAID access read Cache access readCache access write RAID access write 101 RAID Setup Corporate Desktop PC Requiring Data Protection Application ScenariosHigh Performance Desktop PCs Working With Large Files Windows NT File Server Mid-Sized Windows NT Application Server Largest Storage Capacity Required RAID ImplementationStriping RAID Striping/Mirroring RAID 0+1 Mirroring RAIDData striping with dedicated parity drive RAID Block and parity striping RAID Spanning Critical & Offline Arrays Rebuilding/Synchronizing Fault Tolerant ArraysRAID Management & Operation Partitioning & Formatting Arrays Configuration Ideas Fault Tolerance Troubleshooting Buzzer Alarms LED Display Codes Message Problem is detected with Array SuperTrak66 Bios Error MessagesMessage No Array is defined… Event No LEDs on card light up Installation & Runtime ProblemsEvent SuperTrak66 Bios does not show up Message Technology Background RAID 0 Striping RAID 0 Striping RAID 1 Mirroring Mirroring RAID Striping/Mirror RAID 0+1 Figure A3 RAID 0+1 striping and mirroring of two drive pairs Block Striping with Parity Drive RAID Appendix a Block and Parity Striping RAID Spanning Figure A6 Spanning uses full capacity of drives I2O technology Appendix a Data Protection Features Performance-Related FeaturesHost Interface Monitoring tools SupportPhysical & environmental Can I use Atapi devices on the SuperTrak66 controller? What kind of hard drives can I use for a SuperTrak66 array?Does the SuperTrak66 controller work with my system’s APM? Drive Issues Why doesn’t Windows NT see my SuperTrak66 controller? Can I make an array on the SuperTrak66 bootable? Post-Installation Why can’t I see the drives on the SuperTrak66 under FDISK? Appendix C Contacting Technical Support USA Tech Support Center Pacific Rim Sales Office European Tech SupportChina Office Appendix D Limited Warranty Appendix E Returning Product For Repair Your Responsibilities Array BootBootstrap Bit Appendix G Geometry FlashFlush Hot spare Appendix G Partial read cache hit Appendix G Cmos Setup Index LED Indicators Hardware Assigning drives to C6101ST66000000