SuperCheck Installation | Promise Technology 66 Pro guide

SuperTrak66™ User's Manual

Chapter 2

SuperCheck Installation

There are several layers of the SuperCheck software installation which must be installed on the appropriate network servers/workstations. Make sure the

SuperTrak66 IO device driver is installed as detailed on p. 9 before moving on to

2

install the SuperCheck utility software. Chapter 4 covers the complete SuperCheck installation and reference for network and stand-alone systems.

NOTE: It is important to read over the Chapter 3 introduction before skipping ahead to Chapter 4. The introduction contains important initialization information.

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Promise Technology 66 Pro user manual SuperCheck Installation

Contents

Version Important Data Protection Info Table of Contents SuperCheck Setup Using SuperCheck Console Functions RAID Setup Enclosure Functions88 Troubleshooting Vii Viii Common identifiers KeyCommon expressions Page What is SuperTrak66? Promise Technology, Inc Key Features System Requirements Operating System SupportWindows NT Windows 95/98 Other Operating Systems Getting Started Unpacking SuperTrak66 SuperTrak66 Controller Card Cables Quick Installation Checklist Hardware InstallationSoftware Installation Hardware Installation Software Installation Bios UtilityNetwork Connections Firewall Chapter Driver Installation for Existing Windows NT 4.0 System Driver Installed Screen in Existing NT Driver Installation During New Install of Windows NT Driver Installed Screen in New NT SuperCheck Installation Chapter Setup Task Quick Reference Setup ChecklistCommon Tasks Entering the Bios SuperBuild utility Creating a disk array from the Auto Setup screenSetting the Halt On Error option Creating an array from the View / Define Array screen SuperTrak Bios Reference ModeSize Track-Mapping Status FunctionalCritical Offline Auto Setup Auto Setup Options MenuRAID Level Mode Optimize Array for Auto Setup Configuration Spare DriveDrives Used In Array Array Disk Capacity View Drive Assignments Channel IDDrive Model Capacity MB View / Define Array Array NoRAID Level Total Drv Define Array Definition Menu Define Array Definition Menu screen Creating a RAID 0 Array Changing Stripe Block SizeAssigning Drives to a RAID 0 Array Creating a RAID 1 Array Creating a Mirroring Array with an Existing Data Drive Assigning Four Drives to a Mirroring Array Creating a RAID 3 ArrayChanging Stripe Block Size for RAID 3 Array Assigning Drives to a RAID 3 Array Creating a RAID 5 Array Changing Stripe Block Size for RAID 5 ArrayAssigning Drives to a RAID 5 Array Creating a Spanning Array Setting a Disk Array As Bootable Assigning Drives to a Spanning ArrayHot Spare Drives Delete Array Disk Array Recognition OrderSaved Disk Array Information Controller Configuration Delete Array Dialogue Box Driver Version Number of ChannelsProcessor Memory SuperCheck Setup Chapter SuperCheck Installation Installation ScenariosTo access a SuperTrak system locally All Scenarios To access a SuperTrak system remotely across a LAN To access a SuperTrak system remotely on a WAN Common Component Installation Choose Destination Location window Select Program Folder window Chapter Chapter SuperCheck Administration Setting Up a New ArrayCreating Message Servers & Agents Adding/Deleting New Users Array Administration Setting Up Email Notification Identifying Problems SuperCheck Quick Reference To Create a New Message ServerCreating a New User Accessing Message Agent Deleting an Existing UserCreating a New Array Setting Up E-mail Alert Notification Deleting an Existing ArrayAdding an User to an Email Receiver List Removing an User From an Email Receiver List Adding/Removing Events to/from Email Alert Notification Using SuperCheck Main Window Using Tree View Expanding/Collapsing Tree View ItemsHiding/Displaying Tree View Renaming Displayed Levels Refreshing SuperTrak Monitoring Using Object View Using Information View Using Status Bar Using Pull-Down Menu ItemsSuperCheck Pull-Down Menu/Toolbar Using View Pull-Down Menu Using Connection Pull-Down MenuNew Server Connect Font BackgroundAbout SuperCheck Viewing Autodemo Contents Using Help Find Window Find Using SuperCheck Toolbar Chapter Console Functions Creating a New Message Server Labeling New Message Server Viewing Console Object icons Disconnecting a Message Server Message Server FunctionsDeleting a Message Server Connecting The Message Server Connecting Message Server pull -down Switching to Another Server Viewing Message Server Object icons Viewing Message Server InformationLabel Server Name Confirm / Reset IP AddressVersion Information Message Agent Functions Chapter Setting Up E-mail Alert Notification Removing an User From an Email Receiver List Scheduling Array Synchronization Viewing Message Agent Object icons Message Agent Information View Save User Password Email Alert on ErrorDNS Name, IP Address & Version Info Smtp Server Email IDAlert Recipients Email Address List Current Recipients List Alert Events Schedule Array Synchronization User Management Functions Changing Passwords Viewing User/Admin Object iconsAssigning User Rights Password Confirm PasswordArray Administration Rights User Information View Adapter Maintenance Rights Commit / ResetUser Account Rights I2O RAID Functions Viewing I2O RAID Object iconsInformation View IOPx Functions Labeling New Array window Reading/Clearing Events from SuperTrak Memory Buffer Read/Clear Events pull-down Using The Event Viewer Changing Flush Memory Timing Changing Dirty Threshold Flush Start Setting Changing Dirty Threshold Flush Stop SettingViewing IOPx Object icons IOPx Information View System Information Flush frequency timer sec System Cache PolicyCache block size KB Total cache size MB Channel chx Functions Viewing Channel Object icons Hard Drive Functions Enclosure Functions Enabling Rebuild/Synchronization BeeperViewing Enclosure Object icons Enclosure Information View Array Functions Rebuilding An Array Using Rebuild Wizard Step Rebuild Wizard Step Array Rebuild Progress Bar To Stop Rebuild Array Synchronization Array Synchronization pull-down Halting Synchronization Turning On Read Cache Turning Off CachingTurning On/Off Write Back Cache Viewing Cache Memory Statistics Viewing Array Object icons Array Information View Cache Policy Settings NameBlock Size KB Read cache Cache access read Cache access writeRAID access read RAID access write 101 RAID Setup Application Scenarios High Performance Desktop PCs Working With Large FilesCorporate Desktop PC Requiring Data Protection Windows NT File Server Mid-Sized Windows NT Application Server RAID Implementation Largest Storage Capacity RequiredStriping RAID Mirroring RAID Striping/Mirroring RAID 0+1Data striping with dedicated parity drive RAID Block and parity striping RAID Spanning Rebuilding/Synchronizing Fault Tolerant Arrays RAID Management & OperationCritical & Offline Arrays Partitioning & Formatting Arrays Configuration Ideas Fault Tolerance Troubleshooting Buzzer Alarms LED Display Codes SuperTrak66 Bios Error Messages Message Problem is detected with ArrayMessage No Array is defined… Installation & Runtime Problems Event SuperTrak66 Bios does not show upEvent No LEDs on card light up Message Technology Background RAID 0 Striping RAID 0 Striping RAID 1 Mirroring Mirroring RAID Striping/Mirror RAID 0+1 Figure A3 RAID 0+1 striping and mirroring of two drive pairs Block Striping with Parity Drive RAID Appendix a Block and Parity Striping RAID Spanning Figure A6 Spanning uses full capacity of drives I2O technology Appendix a Performance-Related Features Data Protection FeaturesHost Interface Support Monitoring toolsPhysical & environmental What kind of hard drives can I use for a SuperTrak66 array? Can I use Atapi devices on the SuperTrak66 controller?Does the SuperTrak66 controller work with my system’s APM? Drive Issues Why doesn’t Windows NT see my SuperTrak66 controller? Can I make an array on the SuperTrak66 bootable? Post-Installation Why can’t I see the drives on the SuperTrak66 under FDISK? Appendix C Contacting Technical Support USA Tech Support Center European Tech Support Pacific Rim Sales OfficeChina Office Appendix D Limited Warranty Appendix E Returning Product For Repair Your Responsibilities Boot BootstrapArray Bit Appendix G Flash FlushGeometry Hot spare Appendix G Partial read cache hit Appendix G Cmos Setup Index LED Indicators Hardware Assigning drives to C6101ST66000000